Note fondée sur 245 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
91 % des clients le recommandent
4,0 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 11 sept. 2024 sur Expedia
Bed was comparable to sleeping on the floor. If you like a super firm mattress, this is your place. Staff super friendly. Bathroom fan was grinding, very loud. Room could of been cleaner, tv screen was smeared with something, remote worked when it wanted to. Rooms need some maintenance. Pool area looked super clean. Convenient location. Price reasonable.
4 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sal, Gestion de l’hôtel
Mark . It’s our pleasure . Thank you for staying with us. I will look forward to seeing you again..
2 sur 5
par un voyageur de Clinton Twp

Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sal, Gestion de l’hôtel
Hi Maria . We apologize for the inconvenience . We would like to know what is it that you don’t like so we can make it right for you . Thank you for staying with us .
3 sur 5
par un voyageur

Late check in

Publié le 24 août 2024 sur Hotels
When I arrived, there was a note stating that they stepped out. I waited twenty minutes. I rang the doorbell twice and called the hotel number. So we left. We came back twenty minutes later. We got a smoky-smelling room with two queen beds. I registered for a king. We did an exchange of rooms and it was better.
Commentaires de Gestion de l’hôtel
25 août 2024 par Sal, Gestion de l’hôtel
Hi Shirley . we apologize for the inconvenience. Glad they made it right for you. Look forward to seeing you next time.When you don’t have to wait . The reason for not answering the phone it’s been in the restroom. Other wise . I know you said that you left and came back and you still had to wait . As far as smoke people know better not to . But what can we say . Thank you for staying with us .
5 sur 5
par un voyageur

Publié le 22 août 2024 sur Expedia
Very clean
Commentaires de Gestion de l’hôtel
25 août 2024 par Sal, Gestion de l’hôtel
Andrew . It’s our pleasure to have you . We appreciate your feedback we look forward to seeing you again thank you.
1 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
The hot tub was closed, the pool water was stinky, our bathroom door didnt latch and there was still garbage under the nightstand when i arrived.
Commentaires de Gestion de l’hôtel
25 août 2024 par Sal, Gestion de l’hôtel
Niki . We really do apologize. The hot tub went down, that’s one thing we cannot control . but we had it fixed the next day. I wish you would have said something to the front desk .we go up and down and out of our way to take care of our Guests . We will make up to you next time we see you . Thank you .
3 sur 5
par un voyageur

Publié le 16 août 2024 sur Expedia
Place was nice but daytime desk person was rude and quite distasteful for me.Everytime I had contact with he stated i dont really care,also tv reote would've workthe afternoon girlbat deak was very courteous and tried to fix yhe problem but it was never rectified in my opinion i should of had some reduction in my final bill ,but there was his statement i dont reallu care again nice place and town but was unhappy with the above reasons. iI bet every other room in the motel had tv that you could change the channels on
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Sal, Gestion de l’hôtel
Kevin . We apologize for the inconvenience . We look forward to seeing you again to make you happy . We appreciate your feedback thank you
5 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
A
Commentaires de Gestion de l’hôtel
16 août 2024 par Sal, Gestion de l’hôtel
Maurice . It’s our pleasure having you stay with us. we look forward to seeing you again. We appreciate your feedback thank you and God bless.
4 sur 5
par un voyageur

Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Sal, Gestion de l’hôtel
Sandra . It’s always our pleasure to have you . Thank you for the feedback we look forward to seeing you again.
4 sur 5
par un voyageur

Not bad....which says a lot

Publié le 11 août 2024 sur Hotels
Not in the best condition or the cleanest hotel, but friendly staff and comfortable. There are so many bad hotels that charge more, this is just a good (not perfect) but affordable, comfortable, friendly hotel.
Commentaires de Gestion de l’hôtel
16 août 2024 par Sal, Gestion de l’hôtel
James . We are always working on approving things. Thank you for staying with us . We appreciate your feedback. We look forward to seeing you again .