Note fondée sur 914 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
82 % des clients le recommandent
4,2 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 28 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Jojo Q, Gestion de l’hôtel
Thank you
3 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
Everything was good once we got to the hotel except for the meal QR code thing you can scan to get food delivered to the room that was a joke but we did end up getting our food.. The worst part about the whole situation is I reviewed hotel after hotel looking for a place that would shuttle us from a train station to the hotel I specifically called this hotel and they said yes they have shuttle services. Mind I tell you that the bus station is about .4 mi away, The only problem is you have to go over the overpass and we had 75 lb of luggage we wasn't going to drag around. After calling the motel and asking for a ride they refused so we had to get a cab which was $22!!
3 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
Broken down vehicles in lot. Bad neighborhood. Homeless all around property. Outdated.
5 sur 5
par un voyageur

Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par front desk, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We appreciate guest feedback and do what we can to make your stay comfortable. Safe travels!
5 sur 5
par un voyageur

Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par front desk, Gestion de l’hôtel
Thank you for taking the time to complete our survey. Guest feedback is very important to us. We hope you will choose to stay with us again in the future.
3 sur 5
par un voyageur

Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par front desk, Gestion de l’hôtel
Thank you for taking the time to complete our survey. Guest feedback is important to us. I'm sorry to see that we did not exceed your expectations. We hope you will consider staying with us again in the future.
5 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
clean stay just wish it had updated amenities like tv shampoo
Commentaires de Gestion de l’hôtel
27 août 2024 par front desk, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We appreciate guest feedback and do what we can to make your stay comfortable. Safe travels!
2 sur 5
par un voyageur

Publié le 4 août 2024 sur Expedia
Office manager very unhelpful. Room was so dirty we drove an hour to a nicer hotel and ate the cost. Completely misrepresented in ads. This area and hotel is completely run down. Wish my words could truly express my dissatisfaction.
Commentaires de Gestion de l’hôtel
6 août 2024 par front desk, Gestion de l’hôtel
Dear Robert, Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.BWCI team
5 sur 5
par un voyageur

Publié le 2 août 2024 sur Expedia
Included breakfast was better than I expected
Commentaires de Gestion de l’hôtel
27 août 2024 par front desk, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We appreciate guest feedback and do what we can to make your stay comfortable. Safe travels!
4 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Older building, but good staff and clean
Commentaires de Gestion de l’hôtel
1 août 2024 par front desk, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We appreciate your feedback and look forward to your next stay with us!