Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Unfriendly staff, deadbolt on door did not work. Billing paperwork left out on table (desk) for other guests to see. Was actually shown another guests statement. All problems blamed on the fact I booked thru a third party booking site.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par front desk, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par front desk, Gestion de l’hôtel
Thank you for the great review.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Every time we stay at this Red Lion it gets better. Many of the items in the exercise room still don't work well, but this time we got a suite and it was HUGE!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par front desk, Gestion de l’hôtel
Thank you for the great review.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
No
Commentaires de Gestion de l’hôtel
24 sept. 2024 par front desk, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
This is a pretty mediocre property. But it is the cheapest one in Everett that is still clean enough to spend the night in with a family. It's not really close to anything. And now the Starbucks is closed. So it's close to nothing.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par front desk, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
浴室花灑水量稍小
Commentaires de Gestion de l’hôtel
21 sept. 2024 par front desk, Gestion de l’hôtel
感謝您的評論。我們將與我們的員工一起調查此事。
par un voyageur
Publié le 20 sept. 2024 sur Expedia
There was noise all night. People stopping yelling slamming door. Our room was next to the uce machine, it was very loud dumping ice all night
Commentaires de Gestion de l’hôtel
21 sept. 2024 par front desk, Gestion de l’hôtel
Thank you for your review. We are sorry this happened to you. We will be addressing this with our staff.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
There was no response when I complained about water clogging in the bath tub. There were just two towels whereas we are 4 people. There were just two bulbs with hardly any light.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par front desk, Gestion de l’hôtel
Thank you for your review. We will be addressing this issue with our staff and we apologize for this happening.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The bed was extremely firm and my room had a drain in the wall I’m assuming because all I heard was running water the entire time I was there had to turn the TV on to drown it out
Commentaires de Gestion de l’hôtel
18 sept. 2024 par front desk, Gestion de l’hôtel
Thank you for your review. We will be addressing these and hope you come again.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
By far the worst Red Lion I have ever stayed at. We often stay at Red Lion in other places and have always been satisfied. But, this was different. Both the Red Lion website and Expedia listed the hotel as including free breakfast buffet. When we arrived, all the machines and chairs were dirty and piled in a corner of the food area. Staff politely shrugged and said we aren't serving breakfast now. The vending machines were almost completely empty, and did not appear to be fully functional. The parking lot is dirty, small, and access from the south is not marked- so you have to drive through the alleyway behind a liquor store to get to hotel. If you chose to park on the north side, you can park next to the filthy dumpster or the pile of buckets of used motor oil on the other side. The room was dirty, sticky, with multiple outlets and mirror broken. There was goose feces in the hallway that was never cleaned up. A dog barked down the hall for probably 15min each day. Overall, a VERY disappointing experience.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par front desk, Gestion de l’hôtel
Thank you for your review and we do apologize for this and will be addressing.
