Note fondée sur 523 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A peaceful hideaway!
Publié le 2 août 2024 sur HotelsWe had a lovely stay here a week ago. It’s a beautiful, well kept hideaway yet very accessible. We loved our room, breakfast and the gardens. We will happily stay here next time we are in the area.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Beautiful house tucked away from view.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
par un voyageur de Burnaby
Publié le 23 juill. 2024 sur Expedia
Beautiful manor could use so updating, the dinning room had furniture that looked like it came from a diner. Nice staff but I expected a little more formality, and friendlyness.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The main building is quite grand. The breakfast service was great. The staff were attentive and the food was good. The property was inviting and a pleasure to stroll.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
It was such a beautiful place and the staff were very pleasant. However, the room was too hot for summer. We were so surprised by the fact that there was no air contioning nor a fan. Additionally, the knob for the shower was broken, making it impossible to see the water temperature.
par un voyageur
Great stay.
Publié le 13 juill. 2024 sur HotelsGreat service and good food, will stay again.
par un voyageur
Will stay again, but….
Publié le 1 juill. 2024 sur HotelsThe hotel itself is beautiful! Gorgeous woodwork, carved portraits in the seldom open room off the lounge, beautiful views, just gorgeous…except the pear tree addition. That’s like a Premier Inn.
Some rooms are very noisy, loud, located next to slamming does, hallways, etc. My wife was lucky enough to change rooms. She was very thankful for this as she is a very light sleeper. I was very happy that TWN allowed us to change rooms! At a charge, of course. Never-the-less they did let us change
The staff in the breakfast room are usually polite and somewhat prompt, but difficult to flag down or get their attention if you need something.
It is very difficult to get a drink or anything else in the bar or adjacent room as there is almost never a staff person on the bar. IF you finally do get someone, they drop off your coffee, drink, food and are never seen again.. so you can’t ask for sugar..or another drink or anything. We had to ask the receptionist twice for a service person. To which we got a snarky reply that s onetime will be with you shortly.. and they were not, so I had to ask again!
The chef does a FINE job on the food! Absolutely top shelf! No complaints there at all! Matter a fact, it’s the food that makes up for the sometimes lack luster service and up charges.
The grounds and garden at TWN are beautiful! The gardener really cares, puts his utmost into the lovely flower beds with such creativity and it really shows! Absolutely gorgeous! Book it!
par un voyageur
Publié le 28 juin 2024 sur Hotels
par un voyageur
Publié le 24 juin 2024 sur Hotels