Ratings based on 29 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
100% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 25, 2024 on Hotels
3 out of 5
by A traveller from High Wycombe,

Posted Jan. 26, 2024 on Expedia
The one bed room apartment i stayed in is very clean and tidy. The bed is very confortable; i had good night sleep in here. On the down side, i had to chase the email for checkin procedures. The phone number provided in the email confirmation is wrong. I tried to call , it goes to “the number you have called doesn’t exist “ I contacted expedia (booking agent) and they provided me with a email address of the property management. I colleague renting an other apartment at the same time as me, received his email confirmation but , in the email the wrong apartment number was given. The last point i like to mention: there was no tea or coffee provided in the property. I find that really MISER …
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 12, 2023 on Expedia
5 out of 5
by A traveller

Comfortable and quiet

Posted Aug. 26, 2023 on Hotels
Great centrally located apartment. Quiet area. Comfortable and excellent amenities.
4 out of 5
by A traveller

Great location

Posted Aug. 19, 2023 on Hotels
Comfortable apartment. Good central location,very quiet
4 out of 5
by A traveller from Whangarei

Posted Jun. 15, 2023 on Expedia
lovely clean & tidy space, landlord easy to get in touch with. just couldnt figure out the washer/dryer as no instruction manual
4 out of 5
by A traveller

Posted May 8, 2023 on Expedia
Property was central to all amenities But few minor issues with property big bedroom with very small tv at other end of bedroom To in living/dinning was situated behind door which made it impossible to watch with door open
5 out of 5
by A traveller

Nice city apartment

Posted Mar. 10, 2023 on Hotels
It was a pleasant stay, but the window cover in the bedroom was inadequate to block out the constant light outside. The bedroom window was not properly sealed so it was very draughty. I could smell that someone had been smoking in the bedroom. The sofas had stains on the cushions. The bed was very comfortable and clean. The towels were very clean. A soap tray in the shower would be a good idea. I used the microwave but instructions would have been helpful.
5 out of 5
by A traveller

Great stay

Posted Jan. 2, 2022 on Hotels
Stay was brilliant and will be back
2 out of 5
by A traveller

More suited as student digs, not ‘upmarket’ at all

Posted Dec. 7, 2021 on Hotels
Birthday weekend for husband. We were in apartment 6 on the 2nd floor. Didn’t look like photos on website. The property signage outside for No. 18 is modern and smart, but upkeep of the building/flat is severely lacking. The apartment itself is not worth the money we paid, it is furnished very cheaply and is unfinished with holes in skirting boards, broken blinds and on the main window a missing blind, giving no privacy. In one of the bedrooms there was a large stain on the ceiling from damp/leak. There was no headboard and the bed was awkwardly placed with a foot gap at the back where pillows fell down. The bed in the other room was very old and worn. There is no low lighting, so if sitting in lounge the lights were too bright, and in kitchen with no blinds no privacy. We thought the place had been done as cheaply as possible and reminded us of student accommodation from years gone by. When the owner/manager was contacted for an alternate flat the response was that they had always had positive reviews before and if I had booked direct and not through hotels.com it would have been 20% cheaper! Only exacerbating our annoyance, not addressing complaint, request to move or refund for the 2nd night in time for us to move. Even at 20% less it would have been too much for the state of the place. There was also an intermittent alarm through the night. 2 positives - close to city centre and bedding/place was clean. My first time using hotels.com unfortunately.