Note fondée sur 519 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,9 sur 5
68 % des clients le recommandent
2,9 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 oct. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 8 oct. 2024 sur Expedia
Good
5 sur 5
par un voyageur

Publié le 8 oct. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear Ihenyen, Thank you for your feedback! We're thrilled to hear you found our staff friendly. Providing excellent service is a top priority for us, and it's rewarding to know that our team made a positive impression during your stay. Your comments motivate us to continue delivering exceptional experiences for our guests. We appreciate your support and look forward to welcoming you back to Extended Stay America soon for another enjoyable stay!Sincerely,Hotel Management
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 oct. 2024
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 30 sept. 2024 sur Hotels
4 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Expedia
Quite a good place to spend quite times at.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management , Gestion de l’hôtel
Dear Tanga, Thank you for your feedback! We're delighted to hear that you found our hotel to be a good place for some quiet time. Creating a peaceful atmosphere for our guests is a priority for us. We appreciate your kind words and look forward to welcoming you back to Extended Stay America for another relaxing stay. Sincerely,Hotel Management
1 sur 5
par un voyageur

Publié le 29 sept. 2024
Check-in was after 3 pm, but room wasn't ready at 3:30 pm because it still needed to be "cleaned." When finally entered room, there were poop stains in the toilet, clumps of hair in tub and on bathroom door. Layer of dust on all flat surfaces in room. Bottoms of white sox were black within minutes of walking on the floor. Some sort of alarm or machinery let out a very loud tweet in the stairwell across the hall every minute for the entire time there. Breakfast was only muffins and granola bars.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Richard, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during check-in and the unacceptable condition of your room. Cleanliness is a top priority, and we clearly missed the mark. We are addressing these issues with our housekeeping team to ensure such oversights do not occur again. We also regret the noise disturbance from the stairwell and the limited breakfast offerings. Your comments are valuable as we strive to improve our guest experience, and we will be reviewing our processes to make sure these issues are resolved. We appreciate your feedback and hope you will give us another opportunity to provide you with a much better experience in the future.Sincerely, Hotel Management
4 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Clean staff was nice
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 sept. 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 sept. 2024 sur Hotels