Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juill. 2024 sur Expedia
L’extérieur de l’hôtel sent mauvais (les poubelles).
Nous avons choisi une chambre non fumeur. Les chambres voisines sentaient le pot !
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Stephanie,We apologize for the unpleasant odors you encountered. Ensuring a clean and comfortable environment is important to us, and we will address these issues promptly. Thank you for bringing this to our attention. We hope to have the opportunity to provide a better experience during your next stay.Regards,Exton Hotel Management
par un voyageur
Publié le 18 oct. 2024 sur Expedia
One star motel
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Gregory,We’re sorry to hear that your experience didn’t meet expectations. We take all feedback seriously and would love the opportunity to address any concerns you have. Please feel free to reach out to us directly so we can improve and make things right for your future stays. Thank you for your input.Regards,Exton Hotel Management
par un voyageur
Publié le 17 oct. 2024 sur Expedia
It was a nice place
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Luz,Thank you for your feedback! We're glad you enjoyed your stay and found it to be a nice place. We hope to welcome you back again soon!Regards,Exton Hotel Management
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Luz,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Exton Hotel & Conference Center. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Exton Hotel & Conference Center hotel soon!Regards,Exton Hotel Management
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear William,We are sorry to hear that you didn't enjoy your time during your stay with us in Exton Hotel & Conference Center. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. We hope you give us another chance to earn your loyalty.Regards,Exton Hotel Management
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Not clean. confrontation with a worker. Room was dirty
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Michael,We sincerely apologize for the negative experience you had during your stay. Cleanliness and respectful service are top priorities for us, and we're sorry that we fell short in both areas. Your feedback will be addressed immediately with our team to prevent this from happening again. We hope you'll give us another chance to improve your experience.Regards,Exton Hotel Management
par un voyageur
Good experience
Publié le 7 oct. 2024 sur HotelsGood experience. Hotel was clean, close to restaurants & Mall. Good weekend get-away,good service and easy check in & check out.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Joe,Thank you for your positive feedback! We're delighted to hear that you had a good experience at our hotel. It's great to know you found our location convenient and enjoyed the cleanliness and service. We strive to make check-in and check-out as easy as possible for our guests. We look forward to welcoming you back for another weekend getaway!Regards,Exton Hotel Management
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Ryleigh,Thank you for leaving us a rating of your stay with us at Exton Hotel & Conference Center. We work tirelessly to ensure our guests experience the best hospitality in Exton Hotel & Conference Center. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Regards,Exton Hotel Management
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Robert,We are sorry to hear that you didn't enjoy your time during your stay with us in Exton Hotel & Conference Center. We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short. Please accept my sincere apologies that we did not exceed your expectations. I wish you would have alerted our staff about the issues you experienced. They would have gladly looked into it and resolved it. We hope you give us another chance to earn your loyalty.Regards,Exton Hotel Management
par un voyageur de Lancaster
Publié le 3 oct. 2024 sur Expedia
I liked the room very clean
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Exton Hotel Management, Gestion de l’hôtel
Dear Kathryn,Thank you for your feedback! We're glad to hear that you enjoyed the cleanliness of your room. We take pride in maintaining high standards for our guests’ comfort, and we hope to welcome you back for another great stay!Regards,Exton Hotel Management
