Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,1 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2022 sur Expedia
Horrible experience. The Staff (Operation Manager) who received us was so rude.
par un voyageur
Sauber, Modern, toller Service
Publié le 16 juin 2022 sur HotelsDas Hotel ist mehr für den Winterbesuch gedacht da mann durch die Offenen Iglus den Himmel sehen kann, doch haben wir den Aufenthalt sehr genossen, wir konnten das Bett komplett abdunkeln und darum sehr gut schlafen. Das Personal ist sehr freundlich und zuvorkommend. Das Iglu sehr Sauber und modern.
par un voyageur de Simi Valley
Publié le 2 oct. 2021 sur Expedia
Amazing! Best place to see the Auroras. Their igloos are really comfortable and warm. They even provide an alarm in the igloo to wake you up when the Auroras appear, which makes it really convenient so your not waiting up. The restaurant has really great 5 star food, best fish tacos we have ever had! Several activities you can do on the grounds. I definitely want to go back!
par un voyageur
Publié le 5 mai 2021 sur Expedia
One of the most amazing experiences in my life. I must say was unique. To each person close to me who asked me, I answer the same thing, "It cannot be explained, you must live the experience". I also chose Borealis Basecamp for my proposal and definitely I was no wrong. They make you feel so special. Every detail, attention to us, no words. They are just perfect. We will never forget our history there. For real, thanks
par un voyageur de Brazil
Publié le 25 janv. 2021 sur Expedia
I am so grateful for providing the most incredible experience of my life. Amazing resort, amazing view, amazing activities and amazing food in their restaurant. I am absolutely in love!!
par un voyageur de Cupertino
Publié le 17 janv. 2021 sur Expedia
The bed was smaller than twin, so we combined them together with the stripe they provided and it worked great! The comforter was cozy, warm and light. I liked it very much. They have a counter but you can't cook there, you can pre-order meals with front desk. They woke you up with an alarm if they saw the aurora. We were there only two nights and saw the aurora twice. One even dancing around. But only green color under the camera. However, the sunset, moonset, the stars...OMG! You got to live here once in the winter in your lifetime.
par un voyageur de Las Vegas
Publié le 7 déc. 2020 sur Expedia
Staying in the Igloos was a unique and wonderful experience. The excursions were fun and went well. We enjoyed going to the Artic Circle, Reindeer meet & greet, Snow machining, and Dog sledding. The staff was outstanding and the restaurant was wonderful too. We did see the Northern Lights on the last evening, so that was the highlight of the trip. However, we all agreed that if we didn't see the Northern Lights that the trip would have still been 5 Stars!
par un voyageur
Publié le 12 oct. 2020 sur Expedia
Overall, we enjoyed our stay. The igloos offer a great way to view the aurora without freezing outside for hours. The bed & pillows were comfortable. The unit was clean. Aurora viewing was great. We had a few nights when they were visible & 1 night where they were excellent. The staff was friendly and helpful. Wifi was good. Lounge area nice.
On the downside, there are a few things I'd recommend: lower dining room prices. Better breakfast based on the price of the unit. There was no place to unpack our clothes. A small dresser or shelved closet would be nice and helpful. We had a fridge, but it was not in the kitchenette area. It was on the other side of the room even though there is space for it under the kitchen counter. There was on chair and no place to sit for a game of cards or similar. They provided an electric kettle & tea/instant coffee, but the cups were tiny (maybe 4 oz) and awkward to handle. There's a sink in the kitchenette, but no dish soap or towel or anything to wash your items with.
These are somewhat picky things, but at the same time we are paying a significant price for these units to find they not well equipped.
Borealis Basecamp is not close to any dining and only a few local activities. If you're eating in the dining room, the prices seemed high to us. If not in the dining room, then it's about 40 minutes to Fairbanks.
We visited when there was no snow, so snowmobiling, dog sledding, etc. were not an option.
I'd recommend with these few cavaets.
Commentaires de Gestion de l’hôtel
26 oct. 2020 par Adriel, Gestion de l’hôtel
Hello! Glad that overall you enjoyed your stay. We definitely appreciate the feedback!
We will work to adjust the items within the room to allow for a better stay.
Regards,
Adriel
par un voyageur de Seattle
Publié le 11 oct. 2020 sur Expedia
What an unbelievable and once in a life time experience. Majestic Aurora Borealis and star viewing from the comfort of your igloo. Very friendly and accommodating staff.
Commentaires de Gestion de l’hôtel
26 oct. 2020 par Adriel, Gestion de l’hôtel
Glad that you enjoyed your time!!
par un voyageur
Publié le 11 oct. 2020 sur Hotels
