Note fondée sur 865 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juill. 2019 sur Hotels
par un voyageur
A Unique stay
Publié le 18 oct. 2024 sur HotelsChena Hot Springs is definitely a unique place to visit. The hot springs themself were great, and it's worth the visit just to experience them. We stayed for two nights and I can't imagine staying longer unless you were absolutely focused on seeing the northern lights and are ok waiting for a weather window. We did not see them, it was overcast the whole time. They also don't really offer wake up calls, so we had to just periodically keep on checking.
We stayed in a Fox River room. It was clean- but nothing special. Our first room was ridiculously hot with no way of cooling it even with the windows open. It was in the 30's outside. The thermal heat was radiating up from the ground. They were super accommodating and moved us to a room on the 2nd floor that was much cooler.
There is a TV but only a couple channels come in and the only one that came in clearly was Fox News. There is not a fridge or microwave in the room which made it difficult to bring leftovers from the restaurant or keep room drinks cold. The restaurant itself was very good and had many options which is good since it is the only option for all meals. Though there is a Cafe with frozen stuff you can heat up in their microwaves if you want.
We went to the ice museum- it was neat though I am not sure it is worth the $20, but there is little else to do so I would plan on it.
All of the hotel staff were super friendly. Overall, I am really glad we went and enjoyed it, but do not see the need to go back.
par un voyageur
Publié le 18 oct. 2024 sur Hotels
par un voyageur
Publié le 17 oct. 2024 sur Expedia
I didn't like the way the dogs are treated. They are chained on short chains to their little houses just running in small circles. After 8 years of the hard work they are being dumped for adoption . The property needs to be upgraded especially little showers. We really liked the restaurant. The reception worker in the morning had no idea how to work the computer and was not able to provide us the invoice.The aurorium room was cold and the light was not working.
par un voyageur
Publié le 16 oct. 2024 sur Expedia
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Amazing place so many things offered at location!
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Every member of the staff is beyond excellent!
Property is in desperate need of a revamp for sure!
Hot springs are wonderful however also in department need of a revamp.
Buildings are very ran down
Food is excellent! Tours inside property excellent!
par un voyageur
Publié le 13 oct. 2024 sur Expedia
It was definitely a fun experience. We jave lived here for a long time and had never visited. Room was ok. Our phone did not work but they came and fixed it. One point I would make. If I pay the same amount for each night, I would appreciate room cleaning every day! I am paying the same amount each day. I should have clean sheets and towels every day. If I would get a discount for the second day that would make sense. If I pay the same amount I should have a completely clean every day.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
par un voyageur de Spring Lake
Publié le 9 oct. 2024 sur Expedia
Acknowledgment of presence at restaurant (waiting for seating) was very poor. Ate there 3 times. Wait staff should be dedicated to a room and the patrons in it. Service within the restaurant was also poor, although the food was good and delivered fairly quickly.
