Note fondée sur 541 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Hotels
The stay was pleasant and the room was very comfortable. Nice and polite staff.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brian, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you had a pleasant stay and found the room comfortable. Our team takes pride in providing great service, so it’s wonderful to know you appreciated their efforts. We hope to welcome you back soon!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The staff stated this location is getting ready to be remodeled, and will be changing from Holiday Inn to another hotel brand. I had a nice stay with no issues.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Brian, Gestion de l’hôtel
Thank you for your review! We're glad to hear you had a nice stay and that everything went smoothly. We appreciate you sharing that information about the upcoming changes. We’re excited about the new updates and are confident that the changes will bring even more improvements to your experience. We hope to welcome you back before or after the transition to the new brand. Thank you again for staying with us!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Great stay! Very friendly staff and extremely comfortable room. Very nice inviting lobby that is fully updated. The rooms are a bit dated but very clean and beds were comfortable with good pillows too. Excellent breakfast with very friendly service.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Brian, Gestion de l’hôtel
Thank you so much for your kind review and for choosing to stay with us! We’re thrilled to hear that you consistently enjoy our friendly staff, clean and spacious rooms, and the morning coffee. We appreciate your feedback regarding the breakfast pricing. We strive to offer a quality experience and will consider your input as we review our breakfast options. It’s great to know that our recognition of member status and veterans added to your positive experience. Thank you again for your support and for highlighting the aspects of your stay that you value. We look forward to welcoming you back on your next visit!
par un voyageur de Overland Park
Publié le 4 sept. 2024 sur Expedia
Noisy place, kept getting wakened. Was told at check-in that breakfast was complementary with the room. Next morning, after getting my breakfast, was told I needed to pay for it. $16 for a few pieces of fruit and some potatoes.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brian, Gestion de l’hôtel
Thank you for sharing your experience. We’re really sorry to hear about the noise disruptions and the confusion regarding breakfast. It’s disappointing to learn that the breakfast situation was not handled as expected, and we apologize for the inconvenience this caused. We will address this issue with our team to ensure clearer communication and better service in the future. Your feedback is valuable to us, and we hope to have the chance to make things right on a future visit.
par un voyageur
Publié le 3 sept. 2024
No staff.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Brian, Gestion de l’hôtel
I’m sorry to hear about the issues you faced with staff availability. This is certainly not the experience we aim to provide. Your feedback is important to us, and we will investigate this matter to ensure better staffing and service in the future. Thank you for bringing this to our attention. If there’s anything else you’d like to share or if there’s any way we can make it up to you, please let us know.
par un voyageur
Publié le 27 août 2024 sur Expedia
The rooms and beds were awesome . Breakfast was the best I've ever had. Great parking and awesome lobby area. Did not like the Bates motel next door.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brian, Gestion de l’hôtel
Thank you for your great feedback! We’re delighted to hear you enjoyed the rooms, beds, breakfast, and our lobby area. We understand your concerns about the neighboring property and appreciate you letting us know. We look forward to welcoming you back for another excellent stay!
par un voyageur de Glen Mills
Publié le 21 août 2024 sur Expedia
Safe and quiet
Commentaires de Gestion de l’hôtel
21 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience! We're glad to hear that you felt safe and enjoyed the quiet atmosphere. If there's anything else we can do to make your stay even better, please let us know. We hope to welcome you back soon!
par un voyageur
Publié le 19 août 2024 sur Expedia
the bedding was very nice. I didn't like that they put me on the bottom floor, there was a big party somewhere and later around 2 am some guy having a big argument with someone!
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I’m glad to hear you enjoyed the bedding and found it to your liking.I’m sorry to learn about the disturbance you experienced during your stay. We strive to provide a peaceful environment for all our guests, and it’s concerning to hear that noise from a party and a late-night argument impacted your comfort.I will be addressing this issue with our team to better manage such situations in the future. If you have any preferences for room locations or special requests for future stays, please let us know in advance, and we will do our best to accommodate them.Thank you again for your feedback, and we hope to have the opportunity to offer you a quieter and more enjoyable experience next time.
par un voyageur
Decent hotel. Good bed.
Publié le 17 août 2024 sur HotelsStaff was nice. Muliple Hairs in bathroom floor. Needs updates. No plugs for Cpap or phones by beds.
Commentaires de Gestion de l’hôtel
18 août 2024 par Brian, Gestion de l’hôtel
Thank you for your feedback. I’m glad to hear that you found our staff to be nice. I’m sorry to hear about the issues you encountered with the bathroom cleanliness and the need for updates. We take cleanliness and maintenance very seriously, and I’ll be sure to address these concerns with our team. Additionally, I appreciate your input about the lack of plugs by the beds; this is something we’ll consider for future improvements. If you have any other comments or if there’s anything we can do to make your next stay more comfortable, please let us know.
