Note fondée sur 501 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
par un voyageur
Publié le 20 sept. 2024 sur Expedia
the rooms was very nice and clean and check in was easy and so was check out.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Kathy,Thank you for your kind feedback! We are delighted to hear you found your room at Extended Stay America to be clean and that the check-in and check-out processes were smooth. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
par un voyageur
Publié le 11 sept. 2024 sur Expedia
The bed was terrible
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Luis, Thank you for your feedback. We’re sorry to hear that the bed did not meet your expectations. Comfort is a top priority for us, and we regret that we fell short in this regard. We are taking your comments seriously and will review our bedding options to ensure better comfort for our guests. We appreciate your input and hope to have the chance to provide a more comfortable experience on your next visit. Sincerely,Hotel Management
par un voyageur
Publié le 8 sept. 2024 sur Hotels
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Check-in was smooth and the front desk staff is fremedly. The room size is good, but the condition is bit old.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Great location. Staff tries to do their job but not the most accommodating. It smells a bit in there and the carpet is really old, you can see and smell it. No room service, which means you have to bring your dirty towels yourself to get new ones.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Zakaria, Thank you for sharing your feedback. It is unfortunate to hear that your stay did not meet expectations. The concerns regarding the cleanliness and condition of the carpet are noted, and we apologize for any inconvenience caused by the lack of room service. Your comments will be shared with the team to help us improve our services. We appreciate your input and hope for an opportunity to provide a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Fallah is one of thee best Hotel managers I have ever met!! He definitely goes above and beyond to meet your needs. Always willing to lend a helping hand no matter the situation. Definitely would recommend staying at this hotel location as long as he is manager here!! Salvacion and Malika have also helped out tremendously as well.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Savaya, We are delighted to hear about your experience at Extended Stay America! We truly appreciate your kind words regarding our staff. It's wonderful that you felt valued by each member of our top-notch team. We love it when their efforts are recognized and when we get to read how they made our guests feel welcome! It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Nice Rooms beautiful area safe ,
par un voyageur
Publié le 26 août 2024 sur Expedia
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par un voyageur
Good value
Publié le 20 août 2024 sur HotelsClean, comfortable room.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Scott, Thank you for your feedback! We are delighted to hear that you found your room clean and comfortable and that it offered good value. At Extended Stay America, we strive to provide all our guests with a pleasant and affordable stay. We appreciate your feedback and look forward to the opportunity to host you again soon.Sincerely,Hotel Management
