Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montréal
Publié le 30 juill. 2018 sur Expedia
Sale, mal entretenu, odeur désagréable dans la chambre et les espaces communs, un hôtel qui manque d’amour !
par Thierry
Bon rapport qualité prix
Publié le 20 sept. 2017 sur HotelsHôtel bon rapport qualité prix pour une nuit de passage. Petit déjeuner complet de bonne facture.
par un voyageur
Publié le 20 oct. 2024
The room reeked of smoke. I did not stay there though i made a reservation. The night manager would not give me a refund as he was not authorized. I went into the room, it reeked of smoke, i walked out. I will be requesting a full refund.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rohan, We apologize for any inconvenience you experienced during your stay. Please reach out to our management directly to address any concerns regarding your reservation and refund request. Your feedback is valuable to us as we strive to improve our guests' experiences.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jorden, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
The Lady in the front desk Avi is really helpful 👌 👏 👍
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jorden,We are delighted to hear that Avi's service met your expectations. Our team strives to provide excellent customer service at all times. If you have any further feedback or queries, feel free to reach out to us.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
There was ants coming out the shower head i asked for a new room it was booked . I asked for a refund i was told to contact expedia . O coildnt get a live person so i am very disappointed
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Latika,We regret to hear about the inconvenience you experienced during your stay. We recommend contacting Expedia directly to address any concerns regarding refunds. We value your feedback and will address the issue promptly to ensure our guests have a pleasant stay in the future.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rocky, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rogelio, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them with you.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Me dijeron q eran 100 de deposito y tube que dar 150. Para lo que pagas no vale la pena.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Moiss, We apologize for any confusion regarding the deposit amount. We encourage you to reach out to our management team for further clarification. Your feedback is valuable to us as we strive to improve our services.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Dexter, We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please feel free to reach out to us. We hope to welcome you back soon for another wonderful experience.
