Note fondée sur 137 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mai 2023 sur Expedia
Just to show you how Marriott do not care about Fairfield that is part of their family hotels, the shower curtain is not long enough to stay within the bath. They still use a noisy A/C system. The decoration of the hotel is from...1950s? The mattress need to be changed. Don't go there!
They are not even replacing your towels!
Commentaires de Gestion de l’hôtel
29 mai 2023 par PearlW, Gestion de l’hôtel
Thank you for sharing your honest opinion with us,The hotel will be going through renovations in a few months.Please come back and viisit then.
par un voyageur de Cerritos
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Service Agent, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 27 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Service Agent, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 27 août 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Service Agent, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Service Agent, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Service Agent, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Service Agent, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 26 août 2024 sur Expedia
Nice room and pool/jacuzzi. However, breakfast was supposed to finish at 10 AM but when we showed up at 9:30 and there were no eggs and we asked if they could make more, the staff just said "sorry, no." Also, we rented multiple rooms, the toilets clogged in two of them, and no one was available to plunger them. Admittedly, this happened in the evening and at least they found a plunger for us to use.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Service Agent, Gestion de l’hôtel
We’re pleased to hear that you enjoyed our pool and jacuzzi. We apologize for the issues you had encountered during your stay with us. We’re actively addressing this to enhance our guest experience.I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 26 août 2024 sur Expedia
Todo ok
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Service Agent, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
They ran out of Breakfast items at 9 am more than an hour before the end of breakfast time
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Service Agent, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights, as they help us continually improve our guest experience.We apologize that our breakfast ended early due to lack of stock and appreciate you bringing it to our attention. Please know that we take such matters seriously, and your concerns have been shared with our team. We’re actively addressing this to enhance our guest experience.I hope you choose to stay with us again when your travels bring you back to the area.
