Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2018 sur Hotels
par Lionel
Publié le 16 août 2016 sur Hotels
par Jean-Philippe de montreal
Publié le 27 juill. 2015 sur Hotels
Le gérant était très commerçant. On avait réservé une chambre avec deux lits mais a l'arrivée il n'y avait qu'une chambre avec un lit. Pour le désagrément il nous a donné un bon pour une nuitée gratuite dans un autre Motel 6
par un voyageur
Publié le 28 août 2024 sur Expedia
par un voyageur
Publié le 28 août 2024 sur Expedia
Mal personal
Mal oliente mi cuarto cuando pedi de no fumar
Commentaires de Gestion de l’hôtel
30 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hola Moises:Lamentamos que no hayamos estado a la altura de tus expectativas durante tu reciente estadía. Te pedimos disculpas por cualquier inconveniente que hayas tenido y agradecemos que hayas compartido tu experiencia con nosotros. Esperamos que nos des otra oportunidad en el futuro para que tu estadía sea excelente.Lilith#Team6
par un voyageur
Publié le 23 août 2024 sur Hotels
Everything I expected from a Motel 6. Uncomfortable bed, no amenities. Still waiting for my security deposit to be refunded a week later.
Commentaires de Gestion de l’hôtel
30 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Christine,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future!
par un voyageur
Too many issues
Publié le 19 août 2024 sur HotelsTraveled with a family of 5. Booked 2 rooms and planned to stay with our dog.
The front desk did everything they could to help with the situation. They were short staffed and very patient.
There are a lot of "full timers" at this motel. Lots of run down vehicles on the property and some questionable people around the property. My wife and kids did not feel safe. I totally understand it is a Motel 6 but this was on another level.
After checking in and getting our keys, we drove to our rooms. One room looked fine so my mom took that room. The other room was meant for my 2 daughters and my wife. The room smelled like a litter box as soon as we walked in. We couldn't stay in there for more than a few minutes. We requested a new room and the front desk was able to help with that. When we walked into room #2, there was no bad odor. Unfortunately there were multiple stains on the bed sheets and a poop was left in the toilet. Thankfully a maid was close by and she changed out the sheets for us. I can't understand how the poop was in the toilet. Even if the previous guest accidentally left it, how did housekeeping miss it?
Both rooms had cleanliness issues (bugs, stains, dirty tubs). My wife chose to drive home with our dog and younger daughter. I stayed with my older daughter and mom for the night.
I did appreciate the front desk and their hard work. I also appreciated the fact that there was no extra fee for the dog. I just couldn't get over the condition of the rooms.
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Keith,Thank you for positively rating your stay!!Maz K.#Team6
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Andre, Your satisfaction means the world to us, and we are overjoyed to have met your expectations. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future!Kaur J. #team6
