Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Anne-Sophie. The staff and I at the Red Roof Inn Fairfield appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Établissement mal entretenue, ce n'est pas propre. Je ne recommande pas du tout.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Merci d'avoir pris un moment pour laisser un avis, Sonia. Le personnel et moi du Red Roof Inn Fairfield avons été déçus de voir votre note de 2/5 suite à votre séjour. Vous avez indiqué que l'établissement mal entretenu et le manque de propreté ne vous satisfaisaient pas. Notre équipe Red Roof s'engage à satisfaire nos clients, vos commentaires seront donc pris en considération car ils nous aideront à améliorer notre expérience client.Merci encore et il nous fera plaisir de vous accueillir à nouveau parmi nous à l'avenir pour vous montrer nos progrès positifs réalisés pour améliorer votre expérience avec nous.Sincèrement,Red Roof Management
par un voyageur
Publié le 15 août 2024 sur Expedia
Love this hotel
Commentaires de Gestion de l’hôtel
17 août 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Dear Gerard,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FAIRFIELD. We sincerely appreciate your comments and are happy to hear you had a great experience with us. I am grateful for the feedback you provided so we are able to continually improve our hotel.We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 août 2024 sur Expedia
Nice and quiet and clean
Commentaires de Gestion de l’hôtel
14 août 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Chadwyn. The staff and I at the Red Roof Inn Fairfield appreciate your 4/5 score following your stay. I am thrilled that our nice, quiet and clean hotel pleased you. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Catherine, We at the RED ROOF INN FAIRFIELD are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your 5/5 rating with us, Nathan. Our staff at the Red Roof Inn Fairfield was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Leovigildo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FAIRFIELD and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Hello Zarala, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FAIRFIELD and I welcome your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Eric, The staff at the Red Roof Inn Fairfield and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Sulaiman, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Fairfield and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
