Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Shelly,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 14 oct. 2024 sur Expedia
The peep hole in the door had no glass in it and opened up to the outside. The door didnt close all the way. The window wouldnt lock. The outside was very dirty ans smokey.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tiffany,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
par un voyageur
Publié le 3 oct. 2024 sur Hotels
As soon we pull up to the parking lot we found shredded glass on the floor, cars with broken windows etc. there was a strong smell of marihuana when we were walking through the hallway towards our room. The room smelled disgusting ( that we got headaches from it), it was dirty, we found human hair in the sheets. There was no way we were going to be there sleeping on that nasty bed with dirty sheets with dirty stains and hair. We left like 5 minutes after we checked in and ask for a refund but the owner refused to give us a refund.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Constantino,Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Maz K.#Team6
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Someone was knocking on the door in the early morning and were bothering from the reception phone at 2 am 😡😡😡
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rocio, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
par un voyageur
Publié le 4 juill. 2024 sur Hotels
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jamar,Thank you for the excellent review! Maz K.#Team6
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 5 juin 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
28 juin 2024 par Brand Experience Team , Gestion de l’hôtel
We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6
par un voyageur de minneapolis
Publié le 3 juin 2024 sur Expedia
par un voyageur
Publié le 18 mai 2024 sur Expedia
Dirty , smells dirty , in resume not recommend
Commentaires de Gestion de l’hôtel
28 mai 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Oscar,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
