Note fondée sur 318 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 févr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2019 par Jamie G, Gestion de l’hôtel
Thank you for your review, we are so glad you enjoyed our hotel, for your stay. Please come back if you are in this area and need somewhere to stay. thanks mgmt
par un voyageur
Publié le 13 juin 2016 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The staff was amazing checking in and out. Rooms could’ve been better as far as cleanliness goes, but not filthy. 3/5.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear STC,Thank you for your feedback regarding your recent stay with us. We’re thrilled to hear that you had an amazing experience with our staff during check-in and check-out. They truly strive to provide excellent service, and your kind words will be shared with them. We also appreciate your comments about the cleanliness of the rooms. While we're glad to know they were not filthy, we take your feedback seriously and will work with our housekeeping team to ensure improvements are made.Thank you again for your valuable insights, and we hope to welcome you back for an even better experience in the future.Best Regards,Management Team
par un voyageur
Comfortable stay
Publié le 2 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear Guest,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Jorge,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Pre check in was difficult it had a lot of red tape to go through just to get the place when I book it before the stay
Commentaires de Gestion de l’hôtel
26 juill. 2024 par M, Gestion de l’hôtel
Dear Roger,Thank you for your feedback. We apologize for the inconvenience caused due to the issues you have mentioned. We will investigate it and consider for improvements. We wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur de Fort Worth
Publié le 19 juill. 2024 sur Expedia
The closed pool filled it with dirt for no reason at all they just did not to want to die the maintenance.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Lisa,Your feedback is valuable to us and we appreciate your generous ratings. We will see that the pool is cleaned and updated at the earliest. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par M, Gestion de l’hôtel
Dear Jennifer,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Publié le 16 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear James,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 15 juill. 2024 sur Hotels
It was excellent
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Diana,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
