Note fondée sur 76 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,2 Service et personnel
2,6 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Expedia
I reserved a room online and when i got to the location the front desk refused to give me a key and was extremely rude
Commentaires de Gestion de l’hôtel
13 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jamie,We regret that you had an experience. This is generally not what our guests experience with us. We are investigating the matter with our team and will reach out to you for further information.
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Paramjit,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Judith,We are sad to see this 1-star rating. We never want our guests to have such kind of experience. Please share your issues in detail and give us another chance to improve our services.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
kept getting noise complaints every time we he's the TV volume above 4 and every time we spoke above a whisper customer service is non-existent they acted like they did us a favor takeing way too much of our money and giving us a room
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Allison,We regret that you had an unpleasant experience at our property. We never want our guests to have such a kind of experience. We are investigating the matter with our team and will reach out to you for further information.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
I have always loved this place and staff are amazing.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Lark,Thrilled to hear that you've always loved your experience at our establishment and that you find our staff amazing! Providing exceptional service and creating memorable experiences for our guests are our top priorities. Your continued support and positive feedback mean the world to us, and we can't wait to welcome you back for another wonderful stay. We look forward to exceeding your expectations once again!
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Abeba,We are sad to see this 1-star rating. We never want our guests to have such kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
very comfort
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Daljit,Thank you for your concise but wonderful feedback! We're glad to know that your stay was very comfortable. Providing a cosy and welcoming experience is our goal, and we appreciate your positive comments. If your travels bring you back our way, we look forward to ensuring another comfortable stay for you.
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Clean bedrooms
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Matheus,Thank you for highlighting our clean bedrooms. We take great pride in maintaining a high standard of cleanliness to ensure a comfortable and pleasant stay for our guests. Your positive feedback is greatly appreciated, and we look forward to hosting you again in the future.
par un voyageur
Publié le 17 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
par un voyageur
Worse place ever
Publié le 17 déc. 2023 sur HotelsThey have hidden fees worse place ever after they said I could get a refund they lied worse place ever
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Sophia CSR, Gestion de l’hôtel
Hi Cassie,I regret the inconvenience you had with your stay. Please know that our team has listed all the policies and fees on the website. We regret you have missed same, during the time of booking. We hope to earn your business in future travels.
