Avis Cheerful 3 bedroom cabin with indoor fireplace

Thank you Sarah. Your feedback and review is greatly appreciated. We would love to have you back in the future.

Thank you, I do appreciate your kinds words. Hopefully we can see you in the future.

Hi Cheryl, I am sorry to hear that you've had such a disappointed experience. I've reached out many times in advance and after you’ve arrived and I've not received any questions other than you were not able to turn on the tv to watch Netflix (at 9.30 PM and responded within 1hour and offered to help at 10.30 PM over phone with no response at all ). Let me try to respond to your questions line by line or item by item. Cabin: I can confirm that there are 2 units in the cabin; however, it is still a standalone cabin (no host living on the premise or nearby) and I believe the single tenant in unit 2 has not caused any unpleasant experience. Generally, he is not home or super quiet and no noise is coming from his side. We have not received any complain about this in the past 2 years. It’s a bit strange that you call it a duplex even though you’ve had the cabin experience and it was no discomfort received. I’d be greatly appreciate if you could adjust this section. River: We have never mentioned that our cabin is on the river. I wish it would be on the river. Probably a cabin on the river is not at this price range. I'd appreciate if you could remove this section as we’ve never advertised it. 3rd bedroom: I've made a note in the posting the 3rd bedroom opens from the 2nd bedroom. I'd love to expend on this more; however, VRBO has not designed this option to be able to be more descriptive. We do appreciate the comment; however, I'd appreciate if you could revise this section as the current statement is extremely harsh and does not includes our posting details. Freezer/ fridge: We have minimal food in the fridge and some food left in the freezer. I've sent you the instructions on what to expect throughout your stay see email and note in VRBO including personal items (again this was communicated); however, I've not received indication that you'd bring food and frozen food for 3 families for 6 days and you'd use every inch of the fridge and freezer. I'd have happily moved this out if you'd have given us a heads up. I’d appreciate if you could indicate that we did communicate this in advance of check in and we have not received any response on this. I'd like to emphasis that it's still a cabin (even though it has 2 units) and we do receive feedback that it’s a true cabin experience. Overall, for 3 separate families I believe you’ve received a great value at our Cabin with 2 units and I believe the posting you’ve made is extremely unfair. I’d appreciate if you could adjust or remove your posting to reflect actual facts (i.e.: cabin on the river, personal items with heads up email, cabin with 2 units vs. duplex, etc.)

Thank you Christine for being such a great guests and taking care of our place. Hopefully, we will be able to see you in the future.

Thank you Wayne for such a great feedback. I hope we will see you in the future.

Thank you Jeffrey for the feedback. I hope we could host you some time in the future.