Note fondée sur 1 323 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2022 par Trevor, Gestion de l’hôtel
Thank you for being our guest
par un voyageur
Publié le 9 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2022 par Trevor, Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 10 févr. 2022 sur Hotels
Rooms are clean, big and nice, but the pillows are very puffy, which made our sleep very uncomfortable sadly. I would recommend that they offer the option of getting smaller pillows, or you can bring your own. Otherwise, it was a great place to stay!
Commentaires de Gestion de l’hôtel
11 févr. 2022 par Guest Services Agent, Gestion de l’hôtel
Good afternoon,
I'm very happy to know your stay was satisfactory although I'm sorry that our pillows prevented you from a good night's sleep in our establishment. Thank you so much for bringing this issue to our attention, it has been reviewed by the appropriate staff members and will be corrected.
Thanks for coming and we hope to have the pleasure of hosting you again!
Kindest regards,
Morgane
par un voyageur
Publié le 22 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2019 par Guest Services, Gestion de l’hôtel
Thank you for taking the time to review us.
par un voyageur
Publié le 13 août 2019 sur Expedia
Perfect spot in Fairmont Hot spring. we had two suites with the green number 9 as backyard. The swimming pool is smaller than what the picture look like. But the view everywhere is a WOW
Commentaires de Gestion de l’hôtel
15 août 2019 par AndreaV, Gestion de l’hôtel
Thank you for your positive review!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Cleaning good, no tv in bed room, bathroom tile broken, mattress need replacement, no elevator, Last if asking the front desk everything said no, not even said try it.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Ganesh, Gestion de l’hôtel
Dear Donghoon, Thank you for your feedback. Our team is committed to providing the best possible service and your input is of great value to us.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
We stay here twice already and we love it
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Ganesh, Gestion de l’hôtel
Dear Rosie,We are very happy to hear you had a positive experience staying at our resort. Our team is always striving to provide the best possible service to our guests and your review is of great encouragement to us. We also thank you for your feedback.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Our family comes and stays here often. It was always our accommodation of choice, however this time when checking in they asked for a deposit even though we were paid in full. This has not been the case in previous visits. Don’t mind paying it but it should be clearly stated when booking.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Ganesh, Gestion de l’hôtel
Dear Kari,We are very happy to hear you had a positive experience staying at our resort. Our team is always striving to provide the best possible service to our guests and your review is of great encouragement to us. We also thank you for your feedback.
par un voyageur de Lake Country
Publié le 15 oct. 2024 sur Expedia
Excellent place to make it you home away from home as you explore the surrounding areas and hot springs.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Ganesh, Gestion de l’hôtel
Dear Kevin,We are very happy to hear you had a positive experience staying at our resort. Our team is always striving to provide the best possible service to our guests and your review is of great encouragement to us. We also thank you for your feedback.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
price-quality ratio.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Ganesh, Gestion de l’hôtel
Dear Ruslan,We are very happy to hear you had a positive experience staying at our resort. Our team is always striving to provide the best possible service to our guests and your review is of great encouragement to us. We also thank you for your feedback.
