Note fondée sur 641 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2023 sur Expedia
Accueil
Commentaires de Gestion de l’hôtel
2 sept. 2023 par General Manager, Gestion de l’hôtel
We are so glad you enjoyed your stay. We will be looking forward to seeing you again.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello alexis,We are thrilled to hear that you had a fantastic stay at our hotel! We look forward to welcoming you back soon for another wonderful experience.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
We have stayed here before and we will stay again !
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Brenda,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back again soon for another wonderful stay.
par un voyageur
Bed hard as rock
Publié le 14 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Matthew,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
These beds were the most uncomfortable beds. I never know beds like this before
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Heather, We are disappointed to hear about your experience with our beds. We appreciate your feedback and will share it with our team to ensure improvements are made. Our goal is to provide a comfortable stay for all our guests. Feel free to reach out to the management team for any further assistance needed.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
We were put in a room that had no shower head save told he could provide one and we put it on. Then moved rooms and there were ants crawling all over headboard and bed in the second room. The room had a not pleasant smell in it.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Casandra, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur de Memphis
Publié le 10 sept. 2024 sur Expedia
It was clean and quiet. Employees were courteous
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Audrey,We are thrilled to hear that you found our hotel clean, quiet, and our staff courteous during your stay. Your feedback is truly appreciated as we strive to provide a comfortable experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Property owner charged credit card on the morning of our arrival and we had chosen to pay at property, felt they were a little zealous in collecting fees for our rooms early.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Susanne L., We apologize for any inconvenience this may have caused. Payments are typically processed in advance to secure reservations. Your feedback will be shared with our team to improve our communication with guests on this matter. Thank you for bringing this to our attention.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Price was right.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Leo, We're pleased to hear you found our prices satisfactory. Your feedback is valuable to us as we strive to provide a variety of options for our guests. Thank you for choosing our hotel for your stay.
