Note fondée sur 457 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2019 par Bill p, Gestion de l’hôtel
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other
travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your
stay. Take care!
par un voyageur
Voyae à moto
Publié le 9 août 2015 sur HotelsBien situer pour voir Gateway Arch à St-Louis.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Great customer service. Fair price for the area. Clean room with comfortable bed and pillows. The people in the room next door were super loud for 2-3 hours until someone must-have complained and then they were quiet. Would stay here again.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Management, Gestion de l’hôtel
We’re thrilled to hear that you enjoyed our customer service, clean rooms, and comfortable bedding. We apologize for the disturbance caused by noisy neighbors, but we're glad the situation was resolved. It’s wonderful to know that you'd stay with us again, and we look forward to welcoming you back for another great experience. Safe travels!
par un voyageur
Good stay
Publié le 7 sept. 2024 sur HotelsReally good ! The room was big, the bed comfortable.
Overall it’s clean.
The staff is good
The parking is good and safe
They are vending machines and ice machine
I was in at the end of august, beginning of September but the pool was close all the time I was here
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Management Team, Gestion de l’hôtel
Thanks for sharing your feedback! I'm glad to hear you enjoyed the spacious room and found the bed comfortable. It’s great to know the staff and parking met your expectations as well. We really appreciate you choosing to stay with us and look forward to welcoming you back soon. Safe travels!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Super easy check in. Friendly staff. Clean & quiet room.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Management Team, Gestion de l’hôtel
Thank you for your feedback! We’re happy to hear that check-in was a breeze and that you enjoyed a clean, quiet room with friendly service. We appreciate you staying with us and hope to welcome you back again soon! Safe travels!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Management Team, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear you had a positive experience and look forward to welcoming you back soon.
par un voyageur de Thornton
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Management Team, Gestion de l’hôtel
Thank you for taking the time to share your experience! We’re glad to hear you enjoyed your stay with us. Your feedback is important, and we’re always looking for ways to improve. We hope to welcome you back for an even better experience in the future! Safe travels!
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Carolyn, thank you for your positive review! We’re so glad you enjoyed your stay with us. We look forward to welcoming you back soon for another great experience!
par un voyageur
Good, but needs an AC upgrade.
Publié le 5 août 2024 sur HotelsThis is a pretty decent, basic hotel. The room was big and reasonably comfortable. The bathroom was small with almost no lighting in the shower, but I didn’t mind that. The only real problem was that the AC unit seemed to be hanging on for dear life. (To be fair, it was a hot day in the middle of July.) It would shut off as if it had reached the designated temperature, when it was clearly much hotter. I had to set it to 60 to keep the room at a bearable temperature, while I usually set hotel AC units to 72-74. I complained to the guy at the front desk, and he said the room would cool off over time, but he was kind enough to show me a second room I could switch to, but it was no better. So I would not recommend staying here in the middle of the summer if you run hot. But if you’re like me and tend to run cool, or if you’re not traveling during the summer, I think this is a good place for the price.
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Hi Jenessa, thank you for taking the time to share your feedback. We’re glad to hear that you found our hotel to be a comfortable option overall, and we appreciate your understanding regarding the challenges you faced with the AC unit during your stay. We apologize for the inconvenience you experienced, especially on such a hot day. We have looked in this issue and made the improvements needed. Your feedback is invaluable, and we’re glad our staff was able to assist you with an alternative room option, even though it didn’t fully resolve the issue. Thank you!
