Note fondée sur 452 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2019 par Bill p, Gestion de l’hôtel
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other
travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your
stay. Take care!
par un voyageur
Voyae à moto
Publié le 9 août 2015 sur HotelsBien situer pour voir Gateway Arch à St-Louis.
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Carolyn, thank you for your positive review! We’re so glad you enjoyed your stay with us. We look forward to welcoming you back soon for another great experience!
par un voyageur
Good, but needs an AC upgrade.
Publié le 5 août 2024 sur HotelsThis is a pretty decent, basic hotel. The room was big and reasonably comfortable. The bathroom was small with almost no lighting in the shower, but I didn’t mind that. The only real problem was that the AC unit seemed to be hanging on for dear life. (To be fair, it was a hot day in the middle of July.) It would shut off as if it had reached the designated temperature, when it was clearly much hotter. I had to set it to 60 to keep the room at a bearable temperature, while I usually set hotel AC units to 72-74. I complained to the guy at the front desk, and he said the room would cool off over time, but he was kind enough to show me a second room I could switch to, but it was no better. So I would not recommend staying here in the middle of the summer if you run hot. But if you’re like me and tend to run cool, or if you’re not traveling during the summer, I think this is a good place for the price.
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Hi Jenessa, thank you for taking the time to share your feedback. We’re glad to hear that you found our hotel to be a comfortable option overall, and we appreciate your understanding regarding the challenges you faced with the AC unit during your stay. We apologize for the inconvenience you experienced, especially on such a hot day. We have looked in this issue and made the improvements needed. Your feedback is invaluable, and we’re glad our staff was able to assist you with an alternative room option, even though it didn’t fully resolve the issue. Thank you!
par un voyageur
Clean and Comfortable
Publié le 4 août 2024 sur HotelsFriendly staff, check in was quick and without hassle. The room was clean and the AC unit kept the room comfortable. Very basic breakfast, but the coffee was good.
I was traveling solo and felt comfortable and safe.
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Thank you for your review! We’re glad to hear you had a comfortable stay and that everything met your needs. Your feedback is much appreciated, and we hope to welcome you back on your next visit! Safe travels!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The front staff was nice enough to change our room after the air conditioning wasn't working
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Thank you for your feedback! We’re glad our front desk team was able to assist you with a room change when the air conditioning wasn't working. We appreciate your understanding and hope the rest of your stay was comfortable. We look forward to welcoming you back in the future!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur
Publié le 28 juill. 2024 sur Hotels
par un voyageur
Quick nice stay
Publié le 24 juill. 2024 sur HotelsPromptly greeted and checked in. Room was big and bed was comfortable. It was difficult for both of us to get ready in the bathroom due to the toilet being right in front of the mirror. Pool was not accessible and the breakfast lacked protein!
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Thank you for sharing your experience with us! We apologize for the inconvenience you experienced with the bathroom layout and the limited breakfast options. We have since added eggs to our offering, thank you for your feedback. We hope to have the opportunity to provide you with a better experience on your next visit. Safe travels!
