Ratings based on 688 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Dated Rooms Wit First Class Service
Posted Aug. 6, 2024 on HotelsGreat service from the staff during check in / out and in the restaurant.
Accommodation is looking tired, really needs upgrading. I was room 158 on the ground floor, and every inch of the floor squeaked as I moved about. The shower head didn’t stay up and I had the hold the head up with one hand as I showered. See the picture of the stained work space, not what I’d expect in the type of hotel.
Disappointed with the TV, small, poor quality picture, in this day and age the rooms really lack modern technology.
Didn’t use the leisure facilities, but they looked better quality than the hotel.
Comment from Hotel Management
Oct. 3, 2024 by Reception Team, Hotel Management
Good Evening Martin, Thank you for taking the time to leave us a review! We are glad you received great service from both our reception & restaurant team. In regard to your room, I have passed on your feedback to our relevant departments & management team to review this to ensure we avoid these issues in the future & appreciate you making us aware of these issues. Kind Regards,
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Oct. 3, 2024 by Reception Team, Hotel Management
Good Evening Joanne, Thank you for taking the time to leave us a review! We are so glad you enjoyed your stay and we hope to welcome you back in the near future. Kind Regards,
by A traveller
Posted Aug. 4, 2024 on Expedia
Comment from Hotel Management
Oct. 3, 2024 by Reception Team, Hotel Management
Good Evening Julien, Thank you for taking the time to leave us a review! We hope you enjoyed your stay & hope to welcome you back in the future. Kind Regards,
by A traveller
Posted Aug. 4, 2024 on Expedia
Comment from Hotel Management
Oct. 3, 2024 by Reception Team, Hotel Management
Good Evening Krystian, Thank you for taking the time to leave us a review! We are so glad you enjoyed your stay, and we hope to welcome you back in the future. Kind Regards,
by A traveller
Posted Aug. 4, 2024 on Expedia
Really enjoyed our stay. Room a little dated especislly bathroom but spa, pool sauna etc and restaurant was first class.
by A traveller
Very pleasant
Posted Aug. 3, 2024 on HotelsThe ladies on check at reception were incredibly friendly & very helpful indeed . I requested a room change & they accommodated my change happily . Very comfortable nights stay
by A traveller
Posted Aug. 1, 2024 on Hotels
by A traveller
Posted Jul. 30, 2024 on Hotels
by A traveller
Posted Jul. 29, 2024 on Hotels
by A traveller
Good hotel.
Posted Jul. 23, 2024 on HotelsGood hotel. I’ve stayed here before. Food is and wines are good but too expensive. Staff are all very helpful and friendly.
