Note fondée sur 91 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 déc. 2020 sur Expedia
Wonderful service and just a romantic getaway close to home
par un voyageur
Horrible place
Publié le 14 juill. 2020 sur HotelsThis has got to be one of the Worse places to ever stay or eat at. First & formost the Service both for the Inn & Restaurant are horrible. Started off with the place all locked up at 3 pm. Thought it was maybe closed down, but someone came to the door as we were leaving. Check in took forever & not real comfortable that they took my debit card upstairs to run it when they had things right there. The rooms are small they have earplugs next to the bed because the restaurant fans & stuff were right outside the window. I have a laptop that has a bigger tv, which didn't work at all when we got there & they got it on, but we couldn't turn it off. Nobody to inform of this during the night because everything is locked up & no number to call. Safety wise, there would only be one way out over the kitchen if their were a fire. Most likely place for a fire? Over the kitchen. We wanted to talk to them when we checked out, but yet again not open or anyone there at all, nor did anyone answer when i tried calling the regular number... We made the mistake of eating there. I wanted steak & I told the waitress that if im going to pay $40 for a steak only it better not have any fat on it. I was assured it would not, yet 1/3 of it was fat & they would not do anything about it. Ohh and that steak only came with mashed potatoes. Had to buy veggies & salad. I asked for steak sauce & was given a empty bottle twice which on the 3rdbottle, which took 10 minutes to get, i finally got one. Never again
par un voyageur
Publié le 31 mai 2020 sur Expedia
They weren't open when we got there for our room. Nobody answered the phones all day. We tried calling 8 times throughout the day.
par un voyageur
Publié le 15 févr. 2020 sur Expedia
par un voyageur
Publié le 16 janv. 2020 sur Hotels
The staff were very nice. Cool place
par un voyageur
Publié le 6 janv. 2020 sur Expedia
Lovely and quaint little inn. Air conditioner unit did not appear to fit properly in the window and as such there was open space to the outside which let in cold air and noise.
par un voyageur de Fall City, Wa
Publié le 22 déc. 2019 sur Expedia
The ugly breakfast is amazing! So yummy...I think the Inn is known for it. Rooms are perfect. Darkening curtains very nice.
par un voyageur
Publié le 30 nov. 2019 sur Expedia
The room that I was in had no heat. I complained to the management, which happened to be the restaurant staff downstairs from the Inn but got nowhere. After I left a voicemail that they need to fix this problem, and my sister also confronted the manager, they didn't fix the problem but instead, they put a space heater in the room.
When I originally booked the room, I had mistakenly only booked it for 2 nights and when I realized my mistake, I called repeatedly and sent an email requesting another night but I never heard back about a third night. I then tentatively made other arrangements. But when I checked in, they said they got my message and added another night to my reservation. Would it have been that hard to reply to my email or heaven forbid take a few minutes to pick up the phone and call me to acknowledge my additional night request?
The customer service and follow up is just not there at this place. The restaurant staff is busy on the ground floor, there is no dedicated office for the Inn and the Inn is treated like a red haired, step child since it doesn't appear that they seem to care that much about the guests staying there.
par un voyageur
Publié le 22 nov. 2019 sur Hotels
par un voyageur de Seattle
Publié le 22 nov. 2019 sur Expedia
Quaint property with old squeaky wood floors. Shared shower down the hall a bit of a drawback though.
