Note fondée sur 184 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2022 sur Hotels
The hotel is
par un voyageur
Publié le 15 août 2022 sur Expedia
par un voyageur
Publié le 2 août 2022 sur Hotels
It's OK, if you only want an economical place to stay
par un voyageur
Publié le 4 juill. 2022 sur Expedia
Too strong cigarette smell in the room even though non smoking room
Also room is not clean
Commentaires de Gestion de l’hôtel
4 juill. 2022 par D Patel Mgr, Gestion de l’hôtel
Our apology about smoke smell in our non smoking property. Housekeeper are warned to check an clean room accordingly inform front desk about smoked in room which is not allowed but certain customer does that. We use the odor cleaner and dehumidifier to remove the smell which was done after your response.
Hope to see you in future with better experience. Thanks for the review !
par un voyageur
Overpriced and undergood
Publié le 20 juin 2022 sur HotelsSomething must have been happening in the area that weekend. Maybe it was just inflation, which we all know is running at an excessive rate right now, but this motel was the least expensive one I could find anywhere near Hillsville and the rate was more than $100 -- way too much for such a shabby room. It had what I needed, and it would have been OK if it was cheap, but that property needs extensive renovation.
Commentaires de Gestion de l’hôtel
27 juin 2022 par D Patel, Gestion de l’hôtel
Thanks for your review we are working on upgrades when you come back in future you will see the difference. Our staff takes pride to serve better every day in this hardship situation with economy.
Regards
Misha
FM AGM
par un voyageur de Mt Clare
Publié le 18 juin 2022 sur Expedia
The bed squeaked every tine you moved and woke us up every time.
Commentaires de Gestion de l’hôtel
4 juill. 2022 par Misha AGM, Gestion de l’hôtel
We appreciate your feedback. Sorry to hear about squeak experience had warned housekeeper to inform us so we can resolve the issue.
Thanks again for the feedback..
par un voyageur
Publié le 29 mai 2022 sur Expedia
The desk clerk couldn’t speak English very well and asked me for $3 extra in cash and I could not understand why he was asking for it. Bathroom floor was sticky. Room smelled bad.
Commentaires de Gestion de l’hôtel
27 juin 2022 par D Patel, Gestion de l’hôtel
We apologize about tax bracket is not fixed in our Choice Hotel System working on that to get done soon !
Your complaint is been notified to staff to take appropriate action so we can serve you better in future when you visit again with big difference.
par un voyageur
Publié le 28 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2022 par Mish, Gestion de l’hôtel
We do apologize about your experience at our property. Our staff takes pride to serve better to all customer hopefully you will difference in near future.
par un voyageur
Publié le 18 mai 2022 sur Expedia
No wifi, beds are doubles (not queens as advertised), linens were dirty, rooms are shabby.
Commentaires de Gestion de l’hôtel
27 juin 2022 par G M, Gestion de l’hôtel
Our apology for WiFi issue its been resolve now some times due to weather or on going Fiber optic construction in area it was delayed to shortage staff but now its been resolved. Our staff is been warned about housekeeping issues. Hope to see you in future with difference in our services.
par un voyageur de Charlottetown
Publié le 17 mai 2022 sur Expedia
