Ratings based on 184 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 11, 2022 on Hotels
The hotel is
by A traveller
Posted Aug. 15, 2022 on Expedia
by A traveller
Posted Aug. 2, 2022 on Hotels
It's OK, if you only want an economical place to stay
by A traveller
Posted Jul. 4, 2022 on Expedia
Too strong cigarette smell in the room even though non smoking room
Also room is not clean
Comment from Hotel Management
Jul. 4, 2022 by D Patel Mgr, Hotel Management
Our apology about smoke smell in our non smoking property. Housekeeper are warned to check an clean room accordingly inform front desk about smoked in room which is not allowed but certain customer does that. We use the odor cleaner and dehumidifier to remove the smell which was done after your response.
Hope to see you in future with better experience. Thanks for the review !
by A traveller
Overpriced and undergood
Posted Jun. 20, 2022 on HotelsSomething must have been happening in the area that weekend. Maybe it was just inflation, which we all know is running at an excessive rate right now, but this motel was the least expensive one I could find anywhere near Hillsville and the rate was more than $100 -- way too much for such a shabby room. It had what I needed, and it would have been OK if it was cheap, but that property needs extensive renovation.
Comment from Hotel Management
Jun. 27, 2022 by D Patel, Hotel Management
Thanks for your review we are working on upgrades when you come back in future you will see the difference. Our staff takes pride to serve better every day in this hardship situation with economy.
Regards
Misha
FM AGM
by A traveller from Mt Clare
Posted Jun. 18, 2022 on Expedia
The bed squeaked every tine you moved and woke us up every time.
Comment from Hotel Management
Jul. 4, 2022 by Misha AGM, Hotel Management
We appreciate your feedback. Sorry to hear about squeak experience had warned housekeeper to inform us so we can resolve the issue.
Thanks again for the feedback..
by A traveller
Posted May 29, 2022 on Expedia
The desk clerk couldn’t speak English very well and asked me for $3 extra in cash and I could not understand why he was asking for it. Bathroom floor was sticky. Room smelled bad.
Comment from Hotel Management
Jun. 27, 2022 by D Patel, Hotel Management
We apologize about tax bracket is not fixed in our Choice Hotel System working on that to get done soon !
Your complaint is been notified to staff to take appropriate action so we can serve you better in future when you visit again with big difference.
by A traveller
Posted May 28, 2022 on Hotels
Comment from Hotel Management
Jun. 2, 2022 by Mish, Hotel Management
We do apologize about your experience at our property. Our staff takes pride to serve better to all customer hopefully you will difference in near future.
by A traveller
Posted May 18, 2022 on Expedia
No wifi, beds are doubles (not queens as advertised), linens were dirty, rooms are shabby.
Comment from Hotel Management
Jun. 27, 2022 by G M, Hotel Management
Our apology for WiFi issue its been resolve now some times due to weather or on going Fiber optic construction in area it was delayed to shortage staff but now its been resolved. Our staff is been warned about housekeeping issues. Hope to see you in future with difference in our services.
by A traveller from Charlottetown
Posted May 17, 2022 on Expedia
