Ratings based on 930 Guest Reviews
Hear it directly from our travellers
3.0 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 12, 2024
Comment from Hotel Management
Oct. 13, 2024 by Manager, Hotel Management
Hello Rhonda,We are thrilled to hear that you had a positive experience during your stay at our hotel! We hope to welcome you back soon for another enjoyable visit.
by A traveller
Posted Sep. 22, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by Manager, Hotel Management
Hello James,Thank you for staying with us! We appreciate your rating and hope you had a wonderful experience at our hotel. If you have any feedback to share, please don't hesitate to reach out to us. We value your thoughts and would love to hear from you.
by A traveller
Posted Sep. 20, 2024 on Expedia
I like how close the hotel to our places such as target and mall
Comment from Hotel Management
Sep. 21, 2024 by Manager, Hotel Management
Hello Ma Lia Hyacinth,We are delighted to hear that our hotel's convenient location was beneficial for your stay. Our proximity to popular amenities and shopping areas adds to the overall guest experience. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.
by A traveller
Posted Sep. 17, 2024 on Expedia
Upon check-in we were told the pool was open til 11. When we arrived to swim at 10:05 we were told the pool was closed at 10. The next morning when we went for a swim the pool hours posted in the pool area said it was open til 11 so we were very disappointed that it was closed at 10 the night before. We had a hottub room but the plug for the hottub was broken so we had to find a sharp object to pry the plug open and empty the tub. The bathroom sink had no plug at all. We tried to use the only laundry facilities but after adding my clothes and soap and starting the machine, it started agitating and went through a wash cycle without actually filling with water. They did refund my money for the wash but there was only 1 machine and the laundry was one of the main reasons I booked this hotel so that was disappointing. The continental breakfast was "acceptable" but nothing more. The eggs were not cooked evenly and tasted like they were probably microwaved and not cooked properly. Staff were friendly. Hotel was clean. But WAY overpriced for the condition of the room and I will not likely stay here again.
Comment from Hotel Management
Sep. 18, 2024 by Manager, Hotel Management
Hello Jeffery,Thank you for sharing your recent experience with us. We apologize for any confusion with pool hours and any inconvenience caused by the hot tub plug and laundry facilities. Your feedback will be shared with the team for improvement. We are glad to hear that you found our staff friendly and our hotel clean. We appreciate your review and hope to have the opportunity to welcome you back in the future.
by A traveller
Posted Sep. 16, 2024 on Expedia
The shower curtain was turning orange and molding. There was a spider in my towel. THEY CHARGED AN EXTRA $100 SECURITY DEPOSIT for any damage with no warning of doing so. They did refund it in just over 24 hours of check out. I think we’re done with Wyndham.
Comment from Hotel Management
Sep. 17, 2024 by Manager, Hotel Management
Hello Sharon, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A traveller from Wadena
Posted Sep. 15, 2024 on Expedia
It was quiet. The lady that checked us in wasnt that friendly. She checked in really quickly and explained atuff to fast
Comment from Hotel Management
Sep. 16, 2024 by Manager, Hotel Management
Hello Brenda,We appreciate your feedback and apologize for any inconvenience you experienced during check-in. We have forwarded your comments to our team for further review to ensure better service in the future. Your input is valuable to us in our ongoing efforts to enhance the guest experience.
by A traveller
Posted Sep. 15, 2024 on Expedia
Everything was very nice,clean and co.fortable.Staff was helpful. The breakfast was good. It was disappoimting to use all the cheep disposable plastic for such a nice hotel though
Comment from Hotel Management
Sep. 16, 2024 by Manager, Hotel Management
Hello Debra,We're delighted to hear you enjoyed our clean and comfortable accommodations, found our staff helpful, and appreciated the breakfast. We value your feedback on the use of disposable plastic and will consider more sustainable alternatives for the future. Thank you for taking the time to share your experience with us.
by A traveller
Posted Sep. 12, 2024 on Hotels
Comment from Hotel Management
Sep. 13, 2024 by Manager, Hotel Management
Hello David,We're delighted to see you had a pleasant stay with us! If there's anything we can do to make your next visit even better, please don't hesitate to contact us. We look forward to welcoming you back soon!
by A traveller
Posted Sep. 10, 2024 on Hotels
Staff courteous, rooms clean, terrific breakfast, great bargain!
Comment from Hotel Management
Sep. 10, 2024 by Manager, Hotel Management
Hello Vicki,We are delighted you enjoyed our courteous staff and clean rooms. Our breakfast is indeed a guest favorite for a great start to the day. Your feedback is valuable, and we hope to welcome you back soon for another excellent stay.
by A traveller
Posted Sep. 3, 2024 on Expedia
There was no elevator, and we had a long walk down the hallway to our room - a bit of a challenge for old people
Comment from Hotel Management
Sep. 5, 2024 by Manager, Hotel Management
Hello Sam, We apologize for any inconvenience you experienced during your stay. Our team will take your feedback into consideration for future improvements to enhance the overall guest experience. We appreciate you bringing this to our attention and hope to welcome you back for a smoother visit next time.
