Note fondée sur 949 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 avr. 2017 sur Hotels
I was awaken several times through the night by the strong smell of dust and old dirt that emanated from the carpet and the comforter.
Commentaires de Gestion de l’hôtel
19 avr. 2017
I am so sorry to hear about your less than satisfactory stay with us. I have addressed these problems with my staff and assure you we will be working hard so no other guests deal with the same problem of poor room condition. I hope you give us another shot in the future.
Thank you for your time and feedback,
Jacala Short
General Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tyson,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tara,We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address them accordingly.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kevin, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any additional feedback so we can address any concerns you may have. We hope to have the opportunity to welcome you back in the future for an improved stay.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello Amanda, We appreciate you choosing to stay at our hotel. Should you have any feedback to share, please feel free to contact us so we can address any concerns you may have. We hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jennifer, We appreciate you choosing our hotel for your stay. If there were any aspects of your experience that were less than satisfactory, please do not hesitate to contact us directly so we can address them accordingly. We hope you had an overall pleasant stay and look forward to hosting you again in the future.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jeff,We are glad to hear that you had a great stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
I didn't get to stay because I didn't have a $300 deposit and so I need my refund as soon as possible please and thank you
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Brandee, We apologize for any inconvenience caused by the deposit policy. For any refund queries, we recommend reaching out to management directly. Thank you for your understanding.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Clean and inexpensive.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello John,We're glad to hear you found our hotel clean and affordable. Your feedback is greatly appreciated, and we hope to welcome you back in the future.
par un voyageur de Winnipeg
Publié le 13 sept. 2024 sur Expedia
Mattress protector was either too small for a king size bed or it was old . . . it moved as you moved in the bed creating an uncomfortable ridge along the mattress.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jamie and Shirley,We appreciate your feedback regarding the mattress protector. We suggest reaching out to management to discuss your concerns in more detail to ensure a more comfortable stay in the future.
