Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mai 2023 sur Expedia
L'hôtel est correct mais sans plus.La propreté comme dans beaucoup d'hôtels de moyenne gamme aux usa laisse à désirer. La personne de la réception est très serviable et agréable.
Commentaires de Gestion de l’hôtel
25 mai 2023 par Manager, Gestion de l’hôtel
Hello Nathalie,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We appreciate you taking the time to share your experience.
par un voyageur
Publié le 28 août 2024 sur Hotels
I’m glad there was a pool and breakfast to be positive; however did not like the baby cockroach found in the bathroom on the checkout day of our stay.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Janelle, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Tanya, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any concerns you may have had so we can address them accordingly. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 26 août 2024 sur Expedia
Our tv was tiny and only half the screen worked, the color was totally faded and weird. Shower pressure was so low. No fans in the bathroom so it steamed up the room and nothing could dry. Hot tub water level was too low so the jets blew so loud,as they weren’t submerged. Otherwise quiet, beds comfortable, room cool.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Talia, We appreciate your feedback on your recent stay. Your comments will be shared with our team for review. We are pleased to hear that you found our beds comfortable and enjoyed a quiet room with a cool temperature. Should you wish to discuss your experience further, please feel free to reach out to our management team directly.
par un voyageur
Publié le 26 août 2024 sur Expedia
Everything was fine
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Ken,We're pleased to hear that you had an overall satisfactory stay with us. Thank you for taking the time to share your feedback, and we hope to welcome you back in the future.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Christopher,We're glad to hear you had a satisfying stay at our hotel! We hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 25 août 2024 sur Expedia
Housekeeping was not great, a breakfast sausage was in the pool area for 2 days
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Carla, We appreciate your feedback and apologize for any inconvenience caused. We have noted your concerns and will address them with our housekeeping team to ensure such oversights are avoided in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 25 août 2024 sur Expedia
Just on okay hotel. Bed a room were clean, furnishing were just okay. Had a limited breakfast but could walk to supermarket which was nice.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello morgan, Thank you for sharing your feedback with us. We appreciate your comments on the cleanliness of the room and the convenient location near a supermarket. We value all guest feedback and will use it to continue improving our services for future guests.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Lori,We are thrilled to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another wonderful stay.
