Note fondée sur 423 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
84 % des clients le recommandent
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Great location but renovations are having an impa

Publié le 18 sept. 2024 sur Hotels
Staff was exceptional however, the hotel is undergoing a complete makeover. 25% of the room are not available. The room had several issues (door, lights bedding, etc) they were handled by the staff quickly and done well. Breakfast is a plus with good variety and the location is very near shopping and main roads. The room was clean, quiet and the well equipped kitchen was also a plus, especially for longer stays. Rates are higher than expected in view of the renovations. Once it is back to full operation I would give it a 4 star rating.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We're delighted that you found our staff exceptional and enjoyed the breakfast variety, location, and well-equipped kitchen in your room.We sincerely apologize for the inconveniences you experienced due to our ongoing renovations and the issues with your room. While we’re glad our team was able to address them promptly, we understand how this might have impacted your stay. Our renovation efforts are part of our commitment to enhancing the guest experience, and we hope to welcome you back once the project is complete to enjoy our full offerings.Your comments regarding the rates during this period are noted, and we appreciate your understanding as we work to improve the property. We truly value your business and hope to provide you with a 4-star experience in the future.Thank you again for your understanding and for choosing to stay with us.
5 sur 5
par un voyageur de Fairport

Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future
1 sur 5
par un voyageur de Boca Raton

Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to give us valuable feedback, which is crucial for us to learn and improve our shortcomings. We would like to speak to you and get some more details. Could you kindly share the best number at which to reach you? We look forward to your response. Thank you.
4 sur 5
par un voyageur

Great place with your pet

Publié le 6 sept. 2024 sur Hotels
Great staff, great location and great shopping. Dated but now ging into full renovation as of 9/9. Great pet hotel and breakfast is excellent with a variety of delicious selections.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future
4 sur 5
par un voyageur

Great place but now undergoing a full renovation.

Publié le 6 sept. 2024 sur Hotels
Best staff to deal with, which handles problems that arise. The hotel is dated but is now starting a full renovation one floor at a time. Sofa bed is soft and not as comfortable as some. That said enjoyed the stay and the location is excellent and despite being next to the small airport is very quiet as well.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future.
5 sur 5
par un voyageur

Jones Beach concert trip

Publié le 1 sept. 2024 sur Hotels
We had a great stay! Room was comfortable and quiet. Sat outside on the patio with my family in the evening and had a great time.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Management, Gestion de l’hôtel
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future
5 sur 5
par un voyageur

Publié le 29 août 2024 sur Expedia
Great staff. Enjoyed our week long stay waiting for our new house to be ready.
Commentaires de Gestion de l’hôtel
29 août 2024 par Management, Gestion de l’hôtel
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future
5 sur 5
par un voyageur

Great place to go

Publié le 18 août 2024 sur Hotels
This is my 2nd stay @ this place. Quick check in . Friendly staff, Clean rooms
Commentaires de Gestion de l’hôtel
19 août 2024 par Management, Gestion de l’hôtel
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future
5 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
Staff was very friendly and helpful
Commentaires de Gestion de l’hôtel
19 août 2024 par Management, Gestion de l’hôtel
Thank you for your feedback! We are pleased to hear that you enjoyed your stay with us and look forward to welcoming you back in the future
2 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
The majority of guests staying at this property appeared to be placed there by the state. Many woman and young children that clearly were not on a vacation or work trip. This is their home. Which is excellent for them, but for a traveling businesswoman it was uncomfortable and the surrounding area was not safe The room had an extremely horrible smell of mold as the rug under the air conditioner was soaking wet. I would not return to this Marriot property in the future. I think its wonderful to house the homeless, however it should be told to the guests checking in prior.
Commentaires de Gestion de l’hôtel
9 août 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to give us your valuable feedback which is crucial for us to learn and improve for our shortcomings. We have shared your feedback with our management team.