Ratings based on 205 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 6, 2024 on Expedia
Fantastic resort, good food, they paid close attention to my husband diet restriction (gluten free) and adapted as needed.
Comment from Hotel Management
Jun. 10, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Karine,Thank you for sharing your wonderful experience at Emerald Maldives Resort and Spa! We are thrilled to hear that you found our resort fantastic and enjoyed the good food.It’s particularly gratifying to know that we were able to accommodate your husband’s gluten-free diet. Our culinary team strives to cater to all dietary needs and preferences, ensuring every guest has a delightful dining experience.We appreciate your kind words and look forward to welcoming you back to Emerald Maldives for another memorable stay.Best regards,Srikanth Devarapalli Area General Manager Emerald Maldives Resort and Spa
by A traveller
Posted Jun. 2, 2024 on Expedia
Pure paradise awaits. A dream of a resort with stunning views, AMAZING Staff (thank you Wisham), delicious foods, endless activities, shopping and more. Did I mention paradise? :) Getting around is easy, as you can be picked up in a golf cart, or ride around on bikes parked right outside your villa (which I loved!) I will definitely be back.
Comment from Hotel Management
Jun. 10, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Evelyn Altagracia,Thank you for your glowing review of Emerald Maldives Resort and Spa! We are delighted to hear that you found our resort to be pure paradise with stunning views, amazing team, delicious food, and endless activities.A special thank you for mentioning Wisham. We are proud of our team and their dedication to providing exceptional service, and we will be sure to pass along your kind words to him and to entire Emerald team.It’s wonderful to know that you enjoyed the convenience of getting around the resort, whether by golf cart or bike. We aim to make our guests' stay as enjoyable and hassle-free as possible.We are thrilled to hear that you plan to return and look forward to welcoming you back to our little piece of paradise.Best Regards,Srikanth Devarapalli Area General Manager Emerald Maldives Resort and Spa
by A traveller
Posted Apr. 26, 2024 on Expedia
We have the over water villa with private pool. We truely enjoyed it as we can take quick dips in the warm pool every morning and before bed. It's more expensive compare to villa without pool but totally worth it.
Comment from Hotel Management
Apr. 27, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Emily,Thank you for choosing to stay in one of our overwater villas with a private pool and for sharing your wonderful experience with us! We're thrilled to hear that you thoroughly enjoyed your stay and that the private pool added an extra level of luxury and enjoyment to your time with us at Emerlad Maldives Resort and Spa.We're delighted to hear that you made the most of your private pool by taking quick dips in the warm water every morning and before bed. It's moments like these that make a stay truly special, and we're thrilled that you found the experience to be worth the extra expense. Moreover, our overwater villas with private pools are designed to provide guests with the ultimate in comfort, privacy, and luxury, and we're thrilled that we were able to exceed your expectations.Thank you for choosing Emerald Maldives Resort & Spa for your stay, and we look forward to welcoming you back for another unforgettable experience in the future!With the best regards,Srikanth Devarapalli Area General Manager
by A traveller
Posted Apr. 26, 2024 on Expedia
Fayaz did a great job
However the food was not prepared well enough, especially the fish dry and tasteless, beef not aged.
Comment from Hotel Management
Apr. 27, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Daisy,Thank you for taking the time to share your feedback about your recent dining experience at Emerald Maldives Resort and Spa. While we're pleased to hear that Fayaz provided great service, we're disappointed to learn that the food did not meet your expectations.Please accept our sincere apologies for any inconvenience caused by the quality of the food, particularly the dry and tasteless fish and beef that was not aged properly. We understand that high-quality cuisine is an integral part of your overall experience, and we regret that we fell short in delivering this aspect during your visit.Rest assured that we take your feedback seriously and will address it with our culinary team to ensure that the necessary improvements are made. Your satisfaction is of utmost importance to us, and we will strive to enhance the dining experience for all our guests in the future.Once again, we apologize for any disappointment caused, and we appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable culinary experience.With the best regards,Srikanth Devarapalli Area General Manager
by A traveller
Posted Apr. 26, 2024 on Expedia
Excellent services; very responsive to every request and need we have; I wish the restaurants have air condition. The food esp. dinner choices are so so. The beef ( steak ) was not good quality.
Overall Emerald is still a great resort property.
Comment from Hotel Management
Apr. 27, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Urbain,Thank you for taking the time to share your feedback about your recent stay at Emerald Maldives Resort and Spa. We're delighted to hear that you found our services to be excellent and responsive to your needs.We appreciate your feedback regarding the lack of air conditioning in the restaurants and the quality of the food, especially the dinner choices and steak. We understand the importance of a comfortable dining environment and the need for high-quality cuisine, and we apologize for any inconvenience caused by these issues.Please rest assured that your comments have been shared with our team, and we will take them into consideration as we strive to enhance the dining experience for our guests.Despite these shortcomings, we're glad to hear that you still consider Emerald to be a great resort property overall. We truly value your feedback as it helps us to improve and provide better experiences for our guests.Thank you for choosing Emerald Maldives and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.With the best regards,Srikanth Devarapalli Area General Manager
by A traveller
Posted Apr. 24, 2024 on Expedia
Everything that I can think of is definitely 5 star and beyond, Emerald just needs to improve a bit of dining quality, taste is 4 star, beef is less than 3 star
Comment from Hotel Management
Apr. 25, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Yee Hang,Thank you for your valuable feedback regarding your recent stay at Emerald Maldives Resort and Spa. We are delighted to hear that your overall experience with us was exceptional and that you found our resort to be 5-star and beyond in many aspects.We appreciate your constructive criticism regarding the dining quality, specifically the taste and beef options. Rest assured, your feedback has been shared with our culinary team, and we will strive to improve in these areas to meet and exceed your expectations.Your satisfaction is of the utmost importance to us, and we are committed to providing you with a memorable and exceptional dining experience during your next visit.Thank you for choosing Emerald Maldives, and we look forward to welcoming you back soon.With the best regards,Srikanth Devarapalli Area General Manager
by A traveller
Posted Apr. 11, 2024 on Expedia
Comment from Hotel Management
May 1, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Debra, Thank you for choosing Emerald Maldives Resort and Spa as your holiday destination of choice in Maldives and for the time taken to give us a perfect rating.We look forward to the opportunity to welcome you back in the future! Best Regards, Srikanth Devarapalli Area General Manager Emerald Maldives Resort and Spa
by A traveller
Posted Mar. 9, 2024 on Expedia
Emerald Maldives is a stunning resort with amazing service. Do not hesitate to choose this resort
Comment from Hotel Management
Mar. 11, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Julianne,Thank you for choosing Emerald Maldives Resort and Spa as your holiday destination of choice in Maldives and for the time taken to give us a perfect rating.We highly appreciate your kind words and recommendation! We're delighted to hear that you found Emerald Maldives to be stunning with amazing service. Your satisfaction is our priority, and we appreciate your endorsement. We look forward to welcoming you back for another wonderful experience.With the best regards,Srikanth Devarapalli Area General Manager
by A traveller
Posted Mar. 8, 2024 on Expedia
Comment from Hotel Management
Mar. 11, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Esther, Thank you for choosing Emerald Maldives Resort and Spa as your holiday destination of choice in Maldives and for the time taken to give us a perfect rating.We look forward to the opportunity to welcome you back in the future!Best Regards, Srikanth Devarapalli Area General Manager Emerald Maldives Resort and Spa
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Srikanth Devarapalli, Area General Manager, Hotel Management
Dear Danijel, Thank you for choosing Emerald Maldives Resort and Spa as your holiday destination of choice in Maldives and for the time taken to give us a perfect rating.We look forward to the opportunity to welcome you back in the future! Best Regards, Srikanth Devarapalli Area General Manager Emerald Maldives Resort and Spa
