Note fondée sur 141 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 avr. 2022 sur Expedia
tres grande suite
Commentaires de Gestion de l’hôtel
16 avr. 2022 par Hotel Manager., Gestion de l’hôtel
Dear Patrick,
Thank you for your kind review. It's great to see that you liked the comfortable room and had a good stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope you will be able to stay with us many more times in the future.
Sincerely,
Hotel Manager.
par un voyageur
Publié le 6 oct. 2024
Commentaires de Gestion de l’hôtel
1 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the fantastic 5-star review! We’re thrilled to hear you enjoyed your stay and appreciate your kind words. We look forward to welcoming you back soon!Sincerely, Sue Daley
par un voyageur
Publié le 1 oct. 2024 sur Expedia
It just felt unsafe,people were yelling outside my door, like they were fighting at 8am in the morning, woke me up .
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We're truly sorry to hear about the disturbances you experienced during your stay. Your safety and comfort are our top priorities, and we will address this issue with our team. We hope to provide you with a better experience in the future.Sincerely, Sue Daley General Manager Comfort Inn & Suites AkshatPatel@hotmaill.com (910) 436-1111
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the amazing 10 out of 10 review! We're delighted to hear you enjoyed your stay. Your satisfaction means the world to us, and we can’t wait to welcome you back!Sincerely, Sue Daley General Manager Comfort Inn & Suites AkshatPatel@hotmaill.com (910) 436-1111
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The people were nice
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear that our staff made a positive impression during your stay. We hope to welcome you back soon!Sincerely, Sue Daley Comfort Inn & Suites AkshatPatel@hotmaill.com (910) 436-1111
par un voyageur
Publié le 3 sept. 2024 sur Expedia
This is an older property building. Rooms were very clean and staff was very polite and helpful. Not the best area but close to the base and great price.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your thoughtful review! We're glad to hear you found our rooms clean and our staff polite and helpful. We appreciate your understanding regarding the property's age and are pleased that our location and pricing met your needs. We hope to welcome you back on your next visit!Sincerely, Sue Daley General Manager Comfort Inn & Suites AkshatPatel@hotmaill.com (910) 436-1111
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your fantastic 10 out of 10 rating! We're thrilled to hear you enjoyed your stay and appreciate your kind words. We look forward to welcoming you back soon!Sincerely, Sue Daley General Manager Comfort Inn & Suites AkshatPatel@hotmaill.com (910) 436-1111
par un voyageur
served its purpose
Publié le 11 août 2024 sur Hotelshotel agents were very nice, the property is just old and dirty. didn’t have high expectations but def could do better with cleanliness
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. While we're glad you found our staff to be nice, we sincerely apologize for the cleanliness issues you encountered. We are committed to improving our property and will address these concerns promptly. Your comments help us to make necessary improvements, and we hope you'll consider giving us another chance in the future.Sincerely, Sue Daley General Manager Comfort Inn & Suites AkshatPatel@hotmaill.com (910) 436-1111
par un voyageur
Could be better
Publié le 11 août 2024 sur HotelsThere was broken glass by side entry that was not cleaned up. I told front desk about it but not taken care of 36 hours later. Breakfast was sad, out of most items. Room was ok.
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for bringing these concerns to our attention. We sincerely apologize for the oversight regarding the broken glass and the lack of breakfast options. This does not reflect our usual standards, and we will address these issues with our team to ensure improvements. We're glad the room met your expectations, but we strive to do better in all aspects of your stay. We hope you'll give us another chance to provide a more enjoyable experience.Sincerely, Sue Daley General Manager Comfort Inn & Suites AkshatPatel@hotmaill.com (910) 436-1111
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Rackel,Thank you for your kind review. I’m very glad that our hotel impressed you in so many ways. Our goal and aim is to make your next visit with us overwhelmingly positive. We look forward to serving you again soon.Sincerely,Hotel Manager.