Ratings based on 283 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 14, 2024 on Hotels
Comment from Hotel Management
Jul. 28, 2024 by Jahlicia J, Hotel Management
Dear Edwin, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
by A traveller
Posted Jul. 13, 2024 on Expedia
Good
Comment from Hotel Management
Jul. 28, 2024 by Jahlicia J , Hotel Management
Dear Moatez, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
by A traveller
Posted Jul. 12, 2024 on Expedia
Comment from Hotel Management
Aug. 5, 2024 by Jahlicia J , Hotel Management
Dear Bernadette, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Jahlicia Johnson Front Office Supervisor
by A traveller
Pleasant stay
Posted Jul. 8, 2024 on HotelsStay was good. Beds are high & that was only an issue because we had a toddler. Overall cleanliness was on point but a little more attention to detail could be used in the bedrooms
Comment from Hotel Management
Jul. 10, 2024 by JJ, Hotel Management
Dear Nicole, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
by A traveller
Posted Jul. 8, 2024 on Expedia
Beds are great. Room was clean and neat. Front desk was really nice. Other than the over priced drinks in the cooler the stay was great.
Comment from Hotel Management
Jul. 10, 2024 by JJ, Hotel Management
Dear Justin, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
by A traveller
Posted Jul. 8, 2024 on Expedia
Comment from Hotel Management
Jul. 28, 2024 by Jahlicia J , Hotel Management
Dear S, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
by A traveller
Posted Jul. 1, 2024 on Expedia
The staff and hotel location was great.
Comment from Hotel Management
Jul. 1, 2024 by JJ, Hotel Management
Dear Eugene, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Jahlicia Johnson Front Office Supervisor
by A traveller
Posted Jun. 28, 2024 on Hotels
Comment from Hotel Management
Jul. 1, 2024 by JJ, Hotel Management
Dear Alexander, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your commentsSincerely,Jahlicia JohnsonFront Office Supervisor
by A traveller
Posted Jun. 20, 2024 on Expedia
Close to my family
Comment from Hotel Management
Jul. 7, 2024 by JJ, Hotel Management
Dear Tracie, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
by A traveller
Posted Jun. 18, 2024 on Expedia
Property was well maintained, and room was comfortable. Front desk staff person was rude, extremely disrespectful and boisterous when discussing my folio and reservation. She lacked knowledge about the policies and use of my family members' service animal. She lacked basic customer service skills.
Comment from Hotel Management
Jul. 7, 2024 by JJ, Hotel Management
Dear Jennifer, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
