Note fondée sur 294 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
It was great
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Jahlicia J , Gestion de l’hôtel
Dear Oliver, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Jahlicia Johnson Front Office Supervisor
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Second time staying here. Property is very well lit. Room was spacious, clean, and modern. Will be back...
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Jahlicia j , Gestion de l’hôtel
Dear Papa, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn. Sincerely, Jahlicia Johnson Front Office Supervisor
par un voyageur
Publié le 9 sept. 2024 sur Expedia
It had everything I expected.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Jahlicia j , Gestion de l’hôtel
Dear Papa, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn. Sincerely, Jahlicia Johnson Front Office Supervisor
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jahlicia J , Gestion de l’hôtel
Dear Tashay, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jahlicia J , Gestion de l’hôtel
Dear Cynthia, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
par un voyageur
Publié le 26 août 2024 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jahlicia J , Gestion de l’hôtel
Dear Minnie, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the Holiday Inn.Sincerely, Jahlicia Johnson Front Office Supervisor
par un voyageur
Publié le 25 août 2024 sur Expedia
Our group of ten booked at this hotel while attending a funeral. We met in the lobby to talk. Large tv loudly played the news. We asked night female desk clerk if we could turn down tv. NO. Asked to change channel. NO. When one in our group looked for remote or buttons to make changes, same clerk came yelling at us to NOT touch the tv and there was no remote. Our final day another desk clerk offered the remote which was behind the front desk the whole time. The first clerk was RUDE every time any of us had to deal with her. Next, they charged my credit card for my stay when I had presented proof the stay was pre-paid thru Expedia when I checked-in. DO NOT STAY AT THIS HOTEL.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Jahlicia J , Gestion de l’hôtel
Dear Nancy, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Sincerely,Jahlicia JohnsonFront Office Supervisor
par un voyageur
Highlight of our stay
Publié le 21 août 2024 sur HotelsThey were accommodating as usual.
We went to the bar a few nights, the bartender V was amazing, warm and friendly. She was the highlight of our stay there!
Commentaires de Gestion de l’hôtel
22 août 2024 par Jahlicia J , Gestion de l’hôtel
Dear Brenda, Thank you for taking the time to tell us about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely, Jahlicia Johnson Front Office Supervisor
par un voyageur
Smelly pillows
Publié le 19 août 2024 sur HotelsThe pillows smelled awful
Commentaires de Gestion de l’hôtel
22 août 2024 par Jahlicia J , Gestion de l’hôtel
Dear Anonymous, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.Sincerely,Jahlicia JohnsonFront Office Supervisor
par un voyageur
Publié le 18 août 2024 sur Expedia
Charged me for two nights when I PREPAID thru Expedia and SHOWED them Expedia receipt. Rude evening female manger REFUSED to change TV station in lobby or even lower the volume so our group could talk. Management unprofessional disagreed with members of our group over incorrect charges on the bill. Do I go on?? DO NOT, CLEARLY DO NOT stay at this place!!!!
Commentaires de Gestion de l’hôtel
22 août 2024 par Jahlicia J, Gestion de l’hôtel
Dear Nancy, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn FAYETTEVILLE W-FORT LIBERTY AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. Sincerely,Jahlicia JohnsonFront Office Supervisor
