Ratings based on 864 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from OFallon
Posted Oct. 27, 2024
by A traveller from OFallon
Posted Oct. 7, 2024
The main bedroom of our room was usable however the bathroom/shower was the worst I have ever seen. The shower in our room was not only in need of significant repairs, it was filthy. It looked as if someone tried to paint over parts of the tub/shower. The paint is now peeling and flaking. The towel rack was crooked and would have fallen off the wall if I touched it. There was a smear of an unknown substance on the wall next to the sink. Honestly, they should not even be allowed to offer this room.
Comment from Hotel Management
Oct. 8, 2024 by Brand Experience Team, Hotel Management
Hi Brian, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Natalie #team6
by A traveller
Posted Oct. 4, 2024 on Hotels
by A traveller
Posted Oct. 4, 2024 on Expedia
Very clean and friendly staff. Great place for the price!!!
Comment from Hotel Management
Oct. 11, 2024 by Brand Experience Team, Hotel Management
Hi Jane, We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels! Natalie #Team6
by A traveller
Posted Oct. 3, 2024 on Hotels
Comment from Hotel Management
Oct. 3, 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for the perfect rating!! Maz K.#Team6
by A traveller
Posted Sep. 30, 2024 on Expedia
It was a good value, but you do get what you paid for. The rooms look like they've had a few upgrades, simple room but the bathroom was needing some things fixed in it.
Comment from Hotel Management
Oct. 1, 2024 by Brand Experience Team, Hotel Management
Hi Robert,We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.Maz K.#Team6
by A traveller
Posted Sep. 30, 2024 on Expedia
Dirty bathrooms hairs everywhere dusty all over the place the Ac was broken
Comment from Hotel Management
Oct. 1, 2024 by Brand Experience Team, Hotel Management
Hi Jonathan,Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Maz K.#Team6
by A traveller
Posted Sep. 29, 2024 on Expedia
Comment from Hotel Management
Oct. 3, 2024 by Brand Experience Team, Hotel Management
Hi Katherine,Thank you for rating your stay!!Maz K.#Team6
by A traveller
Posted Sep. 28, 2024 on Hotels
We left as soon as we walked in the room. The smell of mildew hit us first, then the floors were vinyl and uneven while walking around, the bathtub drain was corroded, the entry door frame and door was bent as if someone had kicked it in. The bathroom door was in the same shape. I would not recommend this hotel at all. They need to demolish it and rebuild it!
by A traveller
Posted Sep. 28, 2024 on Expedia
Incredible For A Two Star Motel. Expected A lot Worse And It Was Honestly Amazing Compared To Expectations. Definitely Would Book Again.
