Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
Clean and great costumer service!
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi Camille,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and appreciated the great customer service. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Publié le 20 août 2024 sur Expedia
Dirty and smelly. Old everything!!!
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi Greg,We’re truly sorry to hear about your experience with the cleanliness and condition of our property. We are addressing these issues by implementing stricter cleaning protocols and updating our amenities and facilities to better meet guest expectations. Additionally, we will be reviewing our staff training to ensure a more attentive and courteous service. Your feedback is important to us, and we hope to have the opportunity to provide a more pleasant stay in the future.Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Lucy, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Publié le 17 août 2024 sur Expedia
Staff was not hospitable. Very dirty lobby and room was even worse. I understand that you get what you pay for, but a little touch up paint and new mirrors would do wonders. Very hard bed and smelly sheets. I will never stay at this establishment again.
I would like to add that the staff was not rude, but it looked as if whoever was at the front desk, did not want to be there. Horrible experience!
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Hello Mirza, thank you for your wonderful review. We are so pleased to see that you enjoyed your stay with us overall. We hope that you will come back to stay with us soon again next time you are in the area. Safe travels!Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Publié le 11 août 2024 sur Hotels
good
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Care Team, Gestion de l’hôtel
Hey Jeffrey, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Super 8 Fayetteville!Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Great Stay in Fayetteville Arkansas
Publié le 10 août 2024 sur HotelsEverything was ready when I arrived. The room was great also.
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Kevin, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Super 8 Fayetteville. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our well-prepared rooms and services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
par un voyageur de Sherman
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
