Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur Hotels
We booked for two nights so we could do an early check in, but since we didn’t show up on the first day, they cancelled our reservation and wouldn’t refund our room. Long story short, hotels.com spoke with them and got our room comped.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Pretty rough
Publié le 11 oct. 2024 sur HotelsThis place was dirty, dusty, and dingy. The whole place reeked of cigarettes. Holes and dents in walls, lamps damaged in room.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
It's just a low budget property.
par un voyageur
Excellent 3 Night Stay
Publié le 6 oct. 2024 sur HotelsI was concerned after reading the reviews. I was traveling with my daughter. Our stay was great!! Our room was clean. It is an older hotel. The hotel is under going renovations. For the price, you can’t beat it!! Our room had been updated. The location was easily accessible. Overall I give it 4 out of 5. The staff was very attentive and friendly. I would stay here again.
par un voyageur de Plano
Publié le 5 oct. 2024 sur Expedia
The carpet on the stairs is worn and looks awful. One of rooms I reserved was canceled when I got there and had to pay extra for another room. Half the lights in the new room didn’t work
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Room was spacious/clean and had a microwave. Bout all you can ask for from a motel, 10/10.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Ethan, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the spacious and clean room, along with the convenience of having a microwave. Your perfect rating means a lot to us, and we strive to provide the best possible experience for our guests. We look forward to welcoming you back for another fantastic stay!Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It was nice.
I didn’t like that a drunk couple came at midnight and kept me awake until 2:00, because they were talking a lot. I called the front desk but he said that he didn’t see anybody talking.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Allan R., thank you for sharing your experience. We're glad to hear you had a nice stay overall, but we're sorry to learn about the disturbance from the couple. It's disappointing that the issue wasn't addressed to your satisfaction. We appreciate your feedback, and we'll look into this matter to ensure our staff can respond more effectively in the future. We hope to provide you with a more restful experience on your next visit!Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Honest review
Publié le 28 sept. 2024 sur HotelsOur stay was good, brief.
The photos on the booking site are not a direct representation of the actual hotel we stayed at.
The photos on the site are from a different location. The check in lobby looks nothing remotely close to the picture. It’s was a small, dark and cramped space.
The room was simple, overcrowded with furniture.
The staff was friendly, helpful, and kind.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Erin, thank you for your feedback! We're glad to hear that you had a good stay and found our staff friendly and helpful. We appreciate your comments about the photos and the room's layout, and we will work to ensure that our online representations accurately reflect the actual space. Your insights help us improve, and we hope to provide a better experience on your next visit!Best Regards, Super 8 FayettevilleCustomer Care Team
par un voyageur
Publié le 26 sept. 2024 sur Expedia
The overall stay was awesome and the hotel smelled very good
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Sherry, thank you so much for your feedback! We're delighted to hear that you had an awesome stay and appreciated the pleasant atmosphere. We can't wait to welcome you back for another great experience!Best Regards, Super 8 FayettevilleCustomer Care Team
