Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 nov. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
4 déc. 2024 par VrboOwner, Gestion de l’hôtel
It was a pleasure hosting you! Thank you for being such a wonderful guest. We would love to welcome you back anytime, and I’ll definitely recommend you to other hosts. Safe travels!
par un voyageur de Ralph, AL
Cozy
Publié le 21 nov. 2024 sur HomeAwayQuick1-night stay with wife to catch a Hog basketball game. Third time we’ve stayed in a VRBO at The Dickson. Great location, reserved parking spot in adjacent deck, well-appointed units with nice balconies. Our go to place when visiting Fayetteville.
This unit is small - single room with bed, living and kitchen. Fine for our use this trip, but if we were going to be in the room for any meaningful time, it would have been two small. No real living room space for watching TV - two small, uncomfortable chairs at foot of bed. Otherwise it was fine.
One note on check-in instructions. The email references a “unique code” to open the lock box as 0604 check. Then later in the instructions it says use the “unique code” above to get in the door to the room. It doesn’t say this is a different “unique code” that is listed at the top of the check-in email.
Commentaires de Gestion de l’hôtel
4 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind review! We're so glad you had a great time at the game and enjoyed the location and amenities. It's always a pleasure to welcome guests who return for multiple stays!
We appreciate your feedback on the size of the unit and the check-in instructions. We’ll certainly look into improving the clarity of our instructions to avoid any confusion in the future.
We hope to welcome you back for your next visit to Fayetteville, and thank you again for your thoughtful comments!
par un voyageur
Publié le 21 oct. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
9 déc. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to leave a review! We would love to welcome you back again in the future.
par un voyageur
Missing basic supplies
Publié le 17 sept. 2024 sur HomeAwayThe unit was a lot smaller than it showed on the website. It was missing a lot of basic things no tinfoil no saran wrap no kitchen cleaner no kitchen rag to clean the counter not a knife to cut fruit. No Tupperware to even put fruit in. I do not recommend this unit
Commentaires de Gestion de l’hôtel
24 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t meet your expectations, and I appreciate you bringing these concerns to my attention.
Regarding the size of the unit, we strive to provide accurate photos and descriptions, but I understand how the space may have felt different in person. As for the missing items, I sincerely apologize for the inconvenience. While we aim to stock the basics, I see now that we missed some important essentials like kitchen supplies. I’ll make sure to address this immediately and ensure future guests have everything they need for a comfortable stay.
Your feedback is incredibly valuable to us, and I will use it to improve our guest experience. Thank you again for staying with us, and I hope you’ll consider giving us another chance in the future.
par un voyageur
Quick visit!
Publié le 26 août 2024 sur HomeAwayI loved the safety features of this condo. Multiple locks before getting inside the condo. This was a huge plus for me as I was traveling alone. The view was amazing of Dickson St.
par un voyageur
LOCATION!!!
Publié le 23 juill. 2024 sur HomeAwayLet me start with saying you are renting this place for the location and there is no better place - walkable to campus, Dickson - 5 stars!
The pics depict it as more glamorous than it is. Some of the furniture is a little worn, the bathroom is dated (cheap cheap shower curtain). There was the largest hairball I had ever seen (pic) left on top of the soap dispenser- I really thought it had to be a joke cuz there was no way your were going to miss that at eye level!!!
The Fob (key) was a duct tape POS (pic). There was no way to put it on a key chain so I ended up putting it inside my cell phone case - very cumbersome.
The mattress was the BEST mattress I have ever had at a VRBO. I swear it was like a hug. Good sleep but be aware a very loud train goes through in the middle of the night.
The building is quiet!! I saw only 1 person the 4 days I was there.
Overall 4 stars because of the hairball & duct taped fob but a 5 star location.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you loved the location and found our mattress so comfortable—getting a good night’s sleep is important! However, we sincerely apologize for the cleanliness issues you encountered, particularly the hairball and the condition of the fob. This is not the standard we strive for, and we are addressing these concerns with our cleaning team and staff to ensure that such oversights do not happen again.
We also appreciate your input about the furniture and bathroom; your observations are valuable as we work to improve our property for future guests.
Thank you again for your constructive feedback, and we hope to have the pleasure of hosting you again in the future, where we can provide you with an even better experience! Safe travels!
par un voyageur de Southlake TX
4th in Fayetteville
Publié le 8 juill. 2024 sur HomeAwayRight in the middle of the action and then trips up and down the beautiful Greenway. Parked the car and walked everywhere. The apartment is great for two people and we really enjoyed the patio as well.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience! We're thrilled to hear you enjoyed the convenient location and the scenic Greenway. It's wonderful that you could walk everywhere and make the most of your stay. We're glad the apartment suited your needs and that you enjoyed the patio. We hope to welcome you back soon!
par un voyageur
Had to move to a hotel for the last night
Publié le 2 juin 2024 sur HomeAwayCheck in was at 3pm but we were unable to get into the condo until almost 6pm.
We got locked out of the condo (our fault) and they were unable to get us back into the condo without the key fob. We had to move to a hotel so we didn’t get stranded. Security was unable to let us in and we were returning late from the baseball game.
The location was great but not worth the all the issues we had and the extra money we were out getting another hotel room. Everyone was very nice but unable to help.
Commentaires de Gestion de l’hôtel
4 juin 2024 par VrboOwner, Gestion de l’hôtel
We are truly sorry for the inconvenience you faced during your stay with Cohova. Unfortunately, since the building of apartments is not owned by us we have to work with the managers to go through their security measures and provide more key fobs. Our guest services team tried to escalate this to have a quick turn-around but we apologize it took longer than expected. We hope you enjoyed the property and that you’ll give us another chance to provide you with a more enjoyable stay in the future.
par un voyageur
Publié le 24 mai 2024 sur Expedia
Not much for accommodating early check in and late check out ...fairly cumbersome getting in and ot of room only one fob to acces property and elevator...Difficult for 2 people doing different things
par un voyageur
Location, Location, Location
Publié le 30 avr. 2024 sur HomeAwayThe perfect location to stay while in Fayetteville as everything is so close. The view was awesome and the parking is even better.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par VrboOwner, Gestion de l’hôtel
We're delighted to hear that our location was perfect for your stay in Fayetteville! It's great that you enjoyed the awesome view and convenient parking. Thank you for choosing to stay with us, and we hope to host you again in the future!
