Avis The Metro - DTWN Fay Condo - 2 Blocks to Dickson St

Thank you for your review! We’re delighted to hear that your first trip to Fayetteville was enjoyable and that everything met your expectations. We’d be thrilled to host you again in the future. Looking forward to your next visit!

Thank you for your review! We’re glad to hear that you found the condo to be nice and clean, and that it met your expectations as described in the listing. We appreciate your understanding regarding the train noise; we strive to provide a comfortable experience for all our guests. If you decide to stay with us again, we’d love to welcome you back! Safe travels!

Thank you for staying with us and for your positive feedback! We're thrilled to hear you enjoyed your stay. We hope to have the pleasure of welcoming you back in the future!

Thank you for your detailed feedback regarding your recent stay with us, Gene. We appreciate your perspective and would like to address the concerns you raised. Firstly, regarding the pre-check-in form, we apologize for any inconvenience caused. Our policy requires guests to complete this form before receiving the system-generated door code. This process serves as a verification step, similar to procedures found in hotels, to ensure a smooth and secure check-in experience. We understand that the timing of the form submission could have been clearer in our communication, and we will take your feedback into account to improve our guest communications. Regarding the door code and check-in instructions, we regret any confusion caused by the gate code omission and the phrasing of the instructions. We acknowledge the importance of clear and accurate instructions and will revise our communication to ensure that future guests receive all necessary codes and instructions well in advance of their arrival. Your feedback regarding the typo in the instructions has been noted, and we apologize for any inconvenience this may have caused during your check-in process. Additionally, we appreciate your understanding regarding the plumbing issue you encountered. We will have our maintenance team investigate and address the humming harmonic to ensure a more comfortable experience for our guests in the future. We are pleased to hear that overall you had a positive experience and found our host service to be great. We value your feedback as it helps us to continually improve our services and ensure that our guests have a pleasant stay. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

Thank you for the great review! We're happy you found our place cute and conveniently located near campus and Dickson Street. We appreciate your kind words and would love to host you again!

Thank you for your feedback! We're glad you and your friend enjoyed your stay during Sigma Chi Mom's Weekend. It's great to hear that the location was convenient and that you found the accommodations nice. We appreciate your suggestion about parking and are pleased to hear you managed it well. We'd love to host you again in the future!

Thank you for sharing your experience with us. We sincerely apologize for the cleanliness issues you encountered during your stay. This falls short of the high standards we strive to maintain for our guests. We have addressed these concerns with our cleaning team to ensure such issues are not repeated in the future. Regarding the refund, we are actively looking into this matter and will ensure you receive the appropriate resolution promptly. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

Hey, Cathy! This review made our day! So glad to know that the place was convenient for you. We're looking forward to your next visit!