Note fondée sur 447 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
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par un voyageur
disappointed in Marriott in Fenton/Flint
Publié le 21 oct. 2024 sur HotelsFirst off this was the second time in a month we had a terrible experience in the Flint Fenton area.
After deciding we wanted to stay with a Marriott property but we would never stay at the Courtyard Grand Blanc we booked the Fairfield in Fenton.
Willing to pay the exorbitant rate figuring it had to be a wonderful place.
No problems with the check in and the room but the next morning tried using the fitness center and of the elliptical and two treadmills none had a working TV. All three pieces were filthy, the elliptical was total broke both treadmills sounded like trucks when you turned them on. The belts slipped Clearly there has been no maintenance of them for some time.
We were there for three nights on the second day I requested room service from workers on the floor they said they would do the room.
I left a five dollar tip only to discover their definition of room service is to replace the towels and empty the trash.
No new soap and no making of the bed. See pic.
I had never heard of a Marriott defining room service as replacing towels. But that is what the girl at the front desk told me.
Given this experience i caution anyone to be careful when booking Marriott properly in the Flint Fenton area.
Not sure who the owners are of these properties but clearly they don’t care what they are doing to the Marriott name.
After bringing these issues to the evening staff and the morning staffs attention the best I got was a “sorry”
No attempt to mitigate the situation.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
It was quiet, clean, and convenient.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
par un voyageur
Publié le 26 sept. 2024 sur Hotels
par un voyageur
Publié le 24 sept. 2024 sur Expedia
It was clean
par un voyageur
Publié le 18 sept. 2024 sur Expedia
We enjoyed our stay here. It was clean and staff was great. The hotel is in good condition. Breakfast was ok just lacking scrambled eggs. No eggs but cold boiled on day one. The second day they had a spinach quiche the wasn’t quite done on the bottom.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Kiddo’s to Justin, breakfast manager. Quality product. On time. Friendly and engaging to all the residents.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Check in was late (after 3), no sense of urgency in spite of wedding at 4PM. No soap in room in bathroom. Looked like room was thrown together.
