Note fondée sur 57 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 janv. 2019 sur Expedia
par un voyageur
Publié le 18 avr. 2024 sur Expedia
par un voyageur
Publié le 11 avr. 2024 sur Expedia
Overall, we loved our stay. Extremely convenient location on the mountain where you can put your skis on as soon as you step out the door to glide to a chairlift. The unit we stayed in was clean and comfortable. Our unit had a double bunk bed in one room, but there was no ladder to the very high top bunk which made it a bit of a challenge to get to... fortunately, we had a young crew that handled it ok. We had arranged for 3 parking passes in advance, yet when we arrived, there were none left for us and it unfortunately took a few phone calls, even after we received warnings on our vehicles, to get it straightened out. The one big annoyance was the need to use FOB's to get in and out of the building and room. We had 6 skiers and 3 FOB's, which made it a bit of a hassle to freely come and go, and on more than one occasion, we misplaced a FOB that took searching to find. On our last night, our neighbors accidentally locked themselves out of their room and couldn't get hold of anyone.. car keys and money in their room. They even explored getting across to their balcony from ours. We never did find out if they got into their room that night. We've previously stayed in units where access to the room is controlled by a combination deadbolt that makes it so easy with nothing to misplace. With all this said, we truly did enjoy our stay at the Cornerstone and would definitely consider returning. We love Fernie and this location is hard to beat. :-)
par un voyageur
Publié le 8 mars 2024 sur Expedia
Wonderful
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Had money go missing both from my husbands wallet and my mothers purse , after they came to fix the toilet that wouldn’t flush. Was a great location. Downside was the groomers that woke us up at 5:30 / 6:00 am outside our room on the bunny hill . Maybe make sure maintenance only comes when you are around, and really hide your belongings just Incase.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Simone, Guest Services Manager, Gestion de l’hôtel
Hi, thanks for the feedback, we have been in communication with you regarding the money and are investigating, our Maintenance Manager with 6 years working for the company handled the blockage, we will contact you directly, I am sorry for this negative experience. The groomers are a small downside to being right on the slopes.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Simone, Gestion de l’hôtel
Thanks for the feedback!
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Great location.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Simone, Guest Services Manager, Gestion de l’hôtel
Yes, ski in, ski out is great - not sure you can get any closer, thanks
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Fantastic location, clean and tidy upon check in, will stay again!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Simone, Guest Services Manager, Gestion de l’hôtel
We look forward to having you back, next time you can get a return guest discount!
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Simone, Guest Services Manager, Gestion de l’hôtel
Thanks for the great rating!
par un voyageur
Publié le 3 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Simone, Guest Services Manager, Gestion de l’hôtel
Thanks for the great rating!
