Note fondée sur 97 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2021 sur Hotels
Commentaires de Gestion de l’hôtel
1 juin 2021 par sultan, Gestion de l’hôtel
Vermiş olduğunuz puandan dolayı çok teşekkür eder , sizleri tesisimizde tekrar görmekten dolayı mutluluk duyarız.
par un voyageur
Publié le 7 mai 2019 sur Expedia
établissement ancien, très mal isolé contre le bruit
boules quies de rigueur
par un voyageur
Publié le 1 août 2023 sur Expedia
Beach access/garden was brilliant, services and buffets in both restaurant and bars excellent. Kids club and shows with fantastic entertainement including presentation is a great success with Adem (Master entertainer) and occasional other programmes (Kenian, Mongolian/Chinese) where fun and laughters are guaranteed.
Commentaires de Gestion de l’hôtel
2 août 2023 par Club Tuana Fethiye, Gestion de l’hôtel
Dear Senem,Thank you for taking the time to share your experience at Club Tuana Fethiye. We are delighted to hear that you had a fantastic stay with us and enjoyed the various amenities and services we have to offer.We are thrilled to know that you found the beach access and garden to be brilliant. Our team works hard to maintain a beautiful and relaxing environment for our guests to enjoy, and we are glad that you had a wonderful time by the beach.It brings us great joy to read that you had excellent experiences with our services and buffets at both our restaurants and bars. Our culinary team takes pride in offering a diverse and delectable selection to cater to different tastes and preferences. We will pass on your kind words to them, as it serves as motivation for their continued dedication.We are especially glad to hear that the kids' club and entertainment were a hit with you and your family. Adem, our Entertainment Manager, is indeed a valuable member of our team, and we appreciate your acknowledgment of his efforts in providing fun and engaging activities for the young ones. The occasional programs featuring Kenian, Mongolian, and Chinese themes are designed to add diversity to our entertainment offerings, and it is wonderful to know that they contributed to moments of laughter and enjoyment.At Club Tuana Fethiye, creating memorable experiences for our guests is our top priority, and your positive feedback serves as a great encouragement to all our team members.Once again, thank you for choosing our resort for your vacation, and we hope to have the pleasure of welcoming you back in the near future. If you have any further comments or suggestions, please do not hesitate to share them with us.Warmest regards,Club Tuana Fethiye Team
par un voyageur
Publié le 1 août 2023 sur Expedia
Friendly staff, delicious food, walkable infrastructure
Commentaires de Gestion de l’hôtel
2 août 2023 par Club Tuana Fethiye, Gestion de l’hôtel
Dear Aimurat,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We greatly appreciate your feedback and are thrilled to learn that you had a wonderful experience.We are delighted to read that our staff left a positive impression on you. Providing exceptional service with a warm and friendly approach is one of our top priorities. Our team takes pride in ensuring that each guest feels welcome and well taken care of throughout their stay. We will make sure to pass along your kind words to our staff members.Moreover, we are thrilled that you enjoyed our delicious food offerings. Our culinary team works tirelessly to present a wide array of mouthwatering dishes, catering to diverse tastes and preferences. It's gratifying to know that our efforts have contributed to your dining satisfaction.We're also pleased to know that you found our infrastructure to be walkable and convenient. We strive to create an environment that allows our guests to move around with ease and explore the surroundings comfortably.Your positive review means a lot to us, and it motivates us to continue providing exceptional experiences to all our guests. We hope to have the pleasure of welcoming you back in the future. If there is anything else you would like to share or any way we can further improve your experience, please feel free to let us know.Once again, thank you for choosing our hotel for your stay. We are grateful for your kind words and look forward to serving you again in the future.Warm regards,Club Tuana Fethiye Team
par un voyageur
Publié le 31 juill. 2023 sur Expedia
Very good all-inclusive for families. Food is very good.. Nice beach. Newly renovated rooms..
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Club Tuana Fethiye, Gestion de l’hôtel
Thank you for your wonderful review! We are thrilled to hear that you had a fantastic experience at Club Tuana Fethiye. Our team takes pride in providing excellent service and creating unforgettable memories for families like yours.We're delighted that you enjoyed our all-inclusive offerings, and we put a lot of effort into ensuring that the food meets the highest standards. Our chefs work tirelessly to provide a diverse and delicious culinary experience that caters to all tastes.It's great to know that you appreciated our beautiful beach. We believe that a stunning beach is a crucial element of a perfect vacation, and we are glad you enjoyed it.We are delighted to have recently renovated our rooms to provide our guests with the utmost comfort and modern amenities. It's rewarding to hear that our efforts were well received by you.Once again, thank you for choosing our hotel for your family vacation. If you decide to return, we would be thrilled to welcome you back and create another amazing experience for you and your family. If there's anything specific you think we could improve upon, please do not hesitate to let us know as we are always striving to enhance our guests' experiences. We appreciate your feedback and hope to see you again soon.Best Regards.
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2023 par Club Tuana Fethiye, Gestion de l’hôtel
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at Club Tuana. We truly value the opinions of our guests, as it helps us improve our services and ensure a better experience for all.Once again, we thank you for choosing our resort for your vacation, and we hope to have the pleasure of welcoming you back in the future. If there is anything else you would like to share or if we can be of any assistance, please do not hesitate to contact us directly.
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2023 par Club Tuana Fethiye, Gestion de l’hôtel
Dear valued guest,Thank you for taking the time to share your feedback about your recent stay at Club Tuana. We truly value the opinions of our guests, as it helps us improve our services and ensure a better experience for all.Once again, we thank you for choosing our resort for your vacation, and we hope to have the pleasure of welcoming you back in the future. If there is anything else you would like to share or if we can be of any assistance, please do not hesitate to contact us directly.
par un voyageur
Publié le 20 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 juin 2023 par Club Tuana Fethiye , Gestion de l’hôtel
Değerli Misafirimiz,Tatilinizin güzel geçmiş olmasına sevindik, sizleri Kulübümüz de tekrar ağırlamaktan büyük mutluluk duyacağız.Club Tuana Fethiye
par un voyageur
Good. Hotel lovely but not 5*
Publié le 6 mai 2023 sur HotelsOur stay at Tuana had positives and negatives.
Positives:
- Family rooms are spacious. Probably the biggest we had stayed in and seemed newly decorated.
- Grounds were well maintained. The accommodation as a whole is huge and it was always kept clean and tidy. There is a cycle track around it and they can transport you around on golf buggies.
- Prices. Lots of shops at normal prices.
Negatives:
- Although the rooms were spacious the balcony was non existent. It could only sit one person on and wasn’t relaxing at all. The rooms were also noisy. Could hear a whole conversation from next door and every foot step guests from upstairs took.
- The service provided was disappointing. Most waiting staff just stood around. In our whole stay we never had anyone come to take a drinks order at meal times and the plates were often left stacked up until we left the table.
- Pool was cramped. We travelled during term time and struggled to get a sunbed around the pool after 10:30 so I dread to think what it would be like during summer holidays.
- Payable smoothies / juice bar. Small gripe really but had to pay for smoothies / juices at smoothie bar which we weren’t made aware of.
Overall we enjoyed our stay. However we wouldn’t rate this 5* maybe 3*plus or 4* at best. It does have everything a 5* needs but just feels like something is missing.
Commentaires de Gestion de l’hôtel
22 juin 2023 par Club Tuana, Gestion de l’hôtel
Dear Guest,Thank you for taking time on sharing your review. We are sorry to hear that your holiday with us was not up to your satisfactory. We respect all good and bad comments from our guests and your concerns will be shared with the responsible department managers of our hotel.Kind Regards
par un voyageur
Publié le 16 sept. 2022 sur Hotels