Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Magnifico
Commentaires de Gestion de l’hôtel
31 août 2024 par Lov Faralya Misafir İlişkileri Ekibi, Gestion de l’hôtel
Değerli Misafirimiz,Puanlamanız için teşekkür ederiz! Sizi tekrar ağırlamak ve memnuniyetinizi sürdürmek için sabırsızlanıyoruz.Saygılarımızla,Lov Faralya Misafir İlişkileri Ekibi
par un voyageur
Du potentiel mais….
Publié le 21 août 2023 sur HotelsDans l’ensemble nous avons passé un bon séjour.
Notre chambre était incroyable avec une très belle vue, le spa également, la praticienne, une femme au grand cœur était au petit soin tout le long.
Toutefois l’hôtel n’est pas terminé et des petits détails font que le séjour n’était pas parfait :
- l’accès à l’hôtel, route poussiéreuse et bosselée
- des sacs de poubelle, du sable de chantier un peu partout dans l’hôtel
- contenant de gel douche/après shampooing vides à notre arrivé
- douche à l’italienne défaillant impossible de l’utiliser, personne n’est passé la réparer malgré le signalement
- carte du soir à revoir, une cuisine « italienne » non maîtrisée
- service lent, lorsque vous demandez un cocktail compter environ 15 min
- personnel gentil mais amateur et peu confiant dans les réponses apportées
Ça reste un bon séjour mais sans plus, idéal pour un voyage de noce ou pour être coupé du monde.
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Hotels Lov Guest Relations Team, Gestion de l’hôtel
Dear Guest İbrahim,First of all, we would like to express our gratitude for choosing Lov Hotel for your vacation and for taking the time to share your feedback with us. We thank you for your kind comments about our colleague at the SPA. Your comments and criticisms are invaluable to us and will serve as invaluable guidance in the steps we are taking.We apologize on behalf of our team for any inconveniences you may have experienced during your time here. We want you to know that since the end of the 2023 season, our new team has been tirelessly continuing our renovation efforts, making extraordinary efforts to eliminate the mentioned handicaps. We assure you of our utmost dedication in this regard.We would like to inform you with respect that we are eager to host you again at our facilities to show you the professional steps we have taken for the new period and to provide you with better service. We sincerely hope to see you again soon.Best regards,
par un voyageur
Bon séjour
Publié le 14 août 2023 sur HotelsPersonnel très attentionné, c’est tres agréable. Le cadre de l’hotel est incroyable on est en plein dans la nature.
Quelques bémols, notamment sur l’accès a l’hôtel qui est assez compliqué étant donné que celui ci est vraiment reculé du centre ville. D’ailleurs, nous ne pouvions seulement nous restaurer sur place et les prix restent élevés sans avoir énormément de choix.
Autre petit problème concernant notre chambre. Si vous souhaitez y séjourner il faut vraiment prendre une bonne chambre car la première en gamme n’est pas folle.
Globalement, si on cherche a se ressourcer et seulement profiter sur place, c’est un bon hotel.
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Hotels Lov Guest Relations Team, Gestion de l’hôtel
Dear Guest Betul,First and foremost, we would like to express our gratitude for choosing Lov Hotel for your vacation and for taking the time to share your feedback with us. On behalf of all our staff, we thank you for your kind words. Your comments and criticisms are invaluable to us and will serve as invaluable guidance in the steps we are taking.We would like to extend our respect and inform you that our renovation efforts, which began at the end of the 2023 season, continue with great dedication. We assure you of our utmost dedication in eliminating the mentioned handicaps.We would like to express our desire to host you again at our facilities to witness the professional steps we have taken for the new period and to provide you with better service. We sincerely hope to see you again soon.Best regards,
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Lov Faralya Misafir İlişkileri Ekibi, Gestion de l’hôtel
Değerli Misafirimiz,Puanlamanız için teşekkür ederiz! Sizi tekrar ağırlamak ve memnuniyetinizi sürdürmek için sabırsızlanıyoruz.Saygılarımızla,Lov Faralya Misafir İlişkileri Ekibi
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Lov Faralya Misafir İlişkileri Ekibi, Gestion de l’hôtel
Değerli Misafirimiz,Puanlamanız için teşekkür ederiz! Sizi tekrar ağırlamak ve memnuniyetinizi sürdürmek için sabırsızlanıyoruz.Saygılarımızla,Lov Faralya Misafir İlişkileri Ekibi
par un voyageur
Lov Faralya
Publié le 26 juill. 2024 sur HotelsSuch an amazing hotel it is an actual gem of a hotel. The rooms are clean, well maintained and have amazing views with the trees and ocean in sight. There is access to the turquoise sea and it is through a deck.
The service is unmatched, just as you would see in four seasons or ritz carlton. The front desk managers are very kind and fast with their responses. The restaurant and bar staff are all friendly and amazing at their jobs. The restaurant had amazing food it is a must for a nice evening.
Commentaires de Gestion de l’hôtel
15 août 2024 par Lov Faralya Misafir İlişkileri Ekibi, Gestion de l’hôtel
Dear Kaan Bey,Thank you for your amazing review! We’re thrilled to hear that you enjoyed your stay and found our hotel to be a gem. Your compliments about our service and staff are greatly appreciated. We look forward to welcoming you back for another wonderful experience!Best regards,
par un voyageur
Publié le 20 juill. 2024 sur Expedia
We had a wonderful time at Lov Faralya. My wife and I came for our honeymoon and the experience was nothing short of spectacular. The staff was incredible. They were all very kind, respectful, accommodating and did everything to ensure a positive experience. I was able to communicate with Lov Faralya on WhatsApp months before my trip, and they answered every single one of my questions in a timely manner. Although we don't speak Turkish, there were plenty of staff members who spoke English and we had no trouble from a language standpoint. The food was excellent, from a variety of breakfast foods to the delicious steak and other fine dining options. The vibe was so peaceful, relaxing during the day and night. Room service came by every day at a time most convenient to us. Having a private pool was one of the main reasons we came, and it did not disappoint. The views were remarkable anywhere you were in the resort. The restaurant, reception, housekeeping, and buggy-driver staff were all so great! We will definitely be coming back to this wonderful and peaceful romantic getaway resort.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotels Lov Guest Relations Team, Gestion de l’hôtel
Dear Tarek Almsaddi, First of all, we would like to thank you for choosing Lov Hotel to spend your holiday and for sparing your valuable time and sharing your valuable comment with us.We would like to express our endless gratitude to you on behalf of all our teammates. It was a great pleasure for us to host you in our hotel.We will be looking forward to welcoming you again.Kind regards;Lov Faralya
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hotels Lov Misafir İlişkileri Ekibi, Gestion de l’hôtel
Değerli Enes Bey,Lov Faralya'ya verdiğiniz tam puan için çok teşekkür ederiz! Konaklamanızdan memnun kalmanız bizi çok mutlu etti. Geri bildiriminiz bizim için son derece değerlidir.Sizi tekrar ağırlamaktan büyük bir mutluluk duyacağız.Saygılarımızla,Lov Faralya Misafir İlişkiler Ekibi
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hotels Lov Misafir İlişkileri Ekibi, Gestion de l’hôtel
Değerli Selin Hanım,Lov Faralya'ya verdiğiniz tam puan için çok teşekkür ederiz! Konaklamanızdan memnun kalmanız bizi çok mutlu etti. Geri bildiriminiz bizim için son derece değerlidir.Sizi tekrar ağırlamaktan büyük bir mutluluk duyacağız.Saygılarımızla,Lov Faralya Misafir İlişkiler Ekibi
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hotels Lov Misafir İlişkileri Ekibi, Gestion de l’hôtel
Değerli Muhammed Bey,Lov Faralya'daki konaklamanız hakkında yaptığınız nazik puanlama için çok teşekkür ederiz! Geri bildiriminiz bizim için son derece değerlidir ve hizmet kalitemizi daha da geliştirmek için bize yardımcı olmaktadır.Sizi tekrar ağırlamaktan mutluluk duyarız.Saygılarımızla,Lov Faralya Misafir İlişkiler Ekibi
