Note fondée sur 235 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Great staff!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Maria,Thank you for taking the time to write a review of your stay at the RED ROOF INN FINDLAY. It's so rewarding to hear that you were pleased with our great staff. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 30 sept. 2024 sur Expedia
It was quiet but kinda dirty
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Curtis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Findlay. Despite the uncleanliness of the property, I was pleased to read that the quiet environment was to your liking, resulting in a 3/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 28 sept. 2024 sur Hotels
It was ver noisy. Seemed like the walls were paper thin. Could here people talking in the hallways and the room above us seemed
Like they were moving furniture around every night.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par OnielRediResponse Specialist, Gestion de l’hôtel
Thank you Valued Guest, for taking the time to write a review of your stay at the Red Roof Inn Findlay. Please accept our most sincere apologies for the concerns you described regarding the disturbance and inconvenience caused. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The other people in the room next to us played loud music and was up screaming and yelling all night and the staff did nothing to stop them
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Vernice, for taking the time to write a review of your stay at the Red Roof Inn Findlay. Please accept our most sincere apologies for the concerns you described regarding others yelling and the disturbance. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Polite, friendly knowledgeable check in. Comfortable bed. Hit shower.coffee oot, ironing board, hair dryer, direct tv available. Very loud neighbors in the hallway until midnight and door slamming.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Findlay. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our polite, friendly, knowledgeable front desk staff, comfortable bed and room. However, I apologize for the hinderance faced due to the noise disturbance. We strive to provide all our guest with the best customer service and all the comforts of home, so I am elated to see we accomplished that with your visit. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Only problem was noise from reefrig and air cond.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear Ralph,Thank you for taking the time to tell us about your experience at the RED ROOF INN FINDLAY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbance which hindered your stay. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 29 août 2024 sur Expedia
It was nice and quiet this time
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Vernice,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FINDLAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be nice and quiet prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Dana,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Findlay and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Samantha, for taking the time to write a review of your stay at the Red Roof Inn Findlay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Hotels
People outside in the parking lot loud.
Some linens stained.
Commentaires de Gestion de l’hôtel
22 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Dear Valued Guest, Thank you for telling us about your stay at the Red Roof Inn Findlay. I am disappointed that your experience was less than ideal due to the loud noise and the stained linens. Please accept our apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
