Note fondée sur 229 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Dana,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Findlay and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Samantha, for taking the time to write a review of your stay at the Red Roof Inn Findlay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Hotels
People outside in the parking lot loud.
Some linens stained.
Commentaires de Gestion de l’hôtel
22 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Dear Valued Guest, Thank you for telling us about your stay at the Red Roof Inn Findlay. I am disappointed that your experience was less than ideal due to the loud noise and the stained linens. Please accept our apologies for the impact this had on your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 11 août 2024 sur Hotels
We were pleasantly surprised with the cleanliness and how new and clean everything looked for a super 8. Can't beat the price for an overnight stay on a long drive.
Commentaires de Gestion de l’hôtel
14 août 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Bobby,Thank you for telling us about your recent visit at RED ROOF INN FINDLAY. I was happy to read that you were pleased with the cleanliness and affordability. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juill. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Hello Jorge, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FINDLAY and I received your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Ok
Commentaires de Gestion de l’hôtel
25 juill. 2024 par LaTunde RediResponse Speciali, Gestion de l’hôtel
Hello Lynne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FINDLAY and I received your 8/10 score following your stay. In the future, please consider adding a more detailed comment to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Darvin,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Findlay and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to welcoming you back in the future! Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 19 juill. 2024 sur Expedia
I didn’t like that there was a lot of people just standing in the parking lot being loud and noisy. However, the rooms were nice and clean and staff was friendly.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Vernice,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FINDLAY. We apologize for the loud noise that came from persons in the parking lot, however, we are happy that the the room was nice, clean and the staff were friendly. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Room was comfortable. Had to get towels for our room. Smelled quite smoky.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Greg. The staff and I at the RED ROOF INN FINDLAY appreciate your 8/10 score. I am happy to hear that you found your room to be comfortable. However, you indicated that you had to get towels for your room and it smelt quite smokey which dampened your experience. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Looked like a permanent residence for some patrons
Publié le 14 juill. 2024 sur HotelsUnclean, unsafe, checked out as soon as we saw the room!
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Dear Kylee,Thank you for taking a moment to leave a review. The staff and I at the RED ROOF INN FINDLAY were disappointed to see your 2/10 score. You indicated that the cleanliness of our hotel and being faced with safety concerns hindered your experience. At Red Roof, safety and cleanliness are some of our top priorities, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist
