Note fondée sur 146 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,8 Propreté de la chambre
4,3 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Hotel from Hell

Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Valley Extended Suites, Gestion de l’hôtel
Hello Steven, so sorry to hear of this experience. Please accept our apologies and I would appreciate you emailing me with what happened exactly. This feedback will only help us get better!
2 sur 5
par un voyageur

Publié le 5 juin 2024 sur Expedia
You have to take your trash out yourself. You have to take the towels and washcloths to the office to get fresh ones, but nobody is ever in the office. You can call a number and they will come to the office, but they are never there. The staff is friendly, and the place is very clean, but I consider trash and towels to be part of the hotel service.
Commentaires de Gestion de l’hôtel
7 juin 2024 par Valley Extended Suites, Gestion de l’hôtel
Hello Joseph, we appreciate you taking the time to give us this feedback. This feedback will only help us improve and we thank you for that. We hope to see you again soon!
4 sur 5
par un voyageur

Publié le 22 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2024 par Valley Extended Suites, Gestion de l’hôtel
Thank you for staying with us & hope to see you again soon!
4 sur 5
par un voyageur

Publié le 20 mai 2024 sur Expedia
We loved the scenic drive to the property traveling from East on 64.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Valley Extended Suites, Gestion de l’hôtel
Thank you for staying with us & hope to see you again soon!
5 sur 5
par un voyageur

Great stay

Publié le 20 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2024 par Valley Extended Suites, Gestion de l’hôtel
Thank you for the 10/10 star, hope to see you again soon!
5 sur 5
par un voyageur

Excellent communication

Publié le 19 mai 2024 sur Hotels
Excellent contact from the team there. They were proactive in calling about my late arrival to make it a smooth process. I left an item at the room on accident and they called and offered to ship it back. No need as it wasn’t high value, but I appreciated the offer. Room was also clean, fairly up to date, and a decent rate. I’ll definitely come back here next time I’m in the area
Commentaires de Gestion de l’hôtel
20 mai 2024 par Valley Extended Suites, Gestion de l’hôtel
Thank you so much for the kind words! Really appreciate your feedback and for you choosing to stay with us.
4 sur 5
par un voyageur

Publié le 19 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2024 par Valley Extended Suites, Gestion de l’hôtel
Thank you for staying with us & hope to see you again soon!
5 sur 5
par un voyageur

Publié le 19 mai 2024 sur Expedia
The room was exceptionally clean and comfortable. Thank you so much!
Commentaires de Gestion de l’hôtel
19 mai 2024 par Valley Extended Suites, Gestion de l’hôtel
Thank you for staying with us & hope to see you again soon!
4 sur 5
par un voyageur

Nice accommodation

Publié le 12 mai 2024 sur Hotels
Very clean and good mechanics.
Commentaires de Gestion de l’hôtel
13 mai 2024 par Valley Extended Suites, Gestion de l’hôtel
Thank you for your review and feedback! Hope to see you stay with us again soon.
5 sur 5
par un voyageur

Great place to stay.

Publié le 11 mai 2024 sur Hotels
Pictures and reviews looked good, so we gave it a chance. I didn’t read the booking details carefully and showed up after 8pm a little panicked when the open sign was off. However a sign on the door had an after hours number for check in. Called and was immediately helped and in our room within 5 minutes. Room was awesome. A great set up. I kind of wish we were staying longer than one night. The bed was a little uncomfortable, but everything was super clean and the staff were extremely nice.
Commentaires de Gestion de l’hôtel
13 mai 2024 par Valley Extended Suites, Gestion de l’hôtel
Thank you for your review & 10/10 star review! We really appreciate your feedback and hope to see you visit us again soon.