Note fondée sur 703 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Parfait pour dépanner , halte sommeil sur un voyage. On voit que notre chambre a êtes rafraichi y a quelques temps mais certains elements sont peu passable ( salles de bain). Draps propres, coin cuisine pratique pour ceux qui en aurait besoin. Sanitaire pas totalement clean a notre arrivee : traces inconnues sur notre plan de lavabo.
Le coin café du matin est tres relatif mais passable. Employé a changé la bombonne de café a notre demande (vide) mais n a pas refais son reassort (paniers gateaux vides) , ni nettoyé le plan de service : plein de gruau.....
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Hotel Management, Gestion de l’hôtel
Dear Jeanick, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved on a priority basis. Considering our positive highlights, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
par un voyageur
Publié le 30 juill. 2023 sur Hotels
Recommandé
pour Famillespar Michel de Mirabel
Nous y allons souvent
Publié le 1 janv. 2014 sur ExpediaHotel bien situé. Chambre studio avec tous les faciliter pour faire a manger. Près du resto 87 dinner très bien.
par un voyageur
Publié le 23 août 2024 sur Hotels
par un voyageur
Publié le 20 août 2024 sur Expedia
Absolutely disgusting, dirty, smelly and ghetto
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Blagoy, Thank you for sharing your feedback. We are deeply sorry to hear that your stay did not meet your expectations. We take cleanliness and guest comfort very seriously, and it’s clear we fell short in your case. Your comments will be used to address the issues with our team to ensure improvements. We apologize for the inconvenience and hope to have the opportunity to offer you a much better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 19 août 2024 sur Expedia
The inside of the hotel had a very strong smell of mothballs. The room had dog hair in it. There were several large and loud dogs staying with guests on the property as well.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Management , Gestion de l’hôtel
Dear Ana, Thank you for your feedback. We’re sorry to hear about the unpleasant odor and the issues with cleanliness in your room. This is not reflective of our standards, and we are addressing these concerns with our team. Your comments are valuable, and we appreciate you bringing these matters to our attention. We hope to provide you with a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 18 août 2024 sur Expedia
par un voyageur
Publié le 12 août 2024 sur Expedia
This hotel was very old and tired. There are no amenities you even have to go to the front desk and ask for a bar of soap with which to wash your hair. Breakfast is prepackaged muffins and Nutri-Grain bars. It was very disappointing.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Management , Gestion de l’hôtel
Dear tamara, Thank you for your feedback. We’re sorry to hear that the condition of the hotel and the lack of amenities did not meet your expectations. We understand that the breakfast options and the need to request basic items were disappointing. Your comments are important to us, and we are addressing these concerns to improve our offerings and facilities. We appreciate your insights and hope to provide a more satisfying experience in the future. Sincerely,Hotel Management
par un voyageur
Publié le 11 août 2024 sur Expedia
Great location quiet area
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Management , Gestion de l’hôtel
Dear judy, Thank you for your positive feedback! We’re delighted to hear that you enjoyed our great location and the quiet area. Providing a peaceful and convenient environment for our guests is important to us, and we’re glad we could meet your expectations. We look forward to welcoming you back for another pleasant experience at Extended Stay America in the future! Sincerely,Hotel Management
par un voyageur
Publié le 11 août 2024 sur Expedia
