Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 nov. 2024 sur HomeAway
par un voyageur
No sleep in Flagstaff
Publié le 6 oct. 2024 sur HomeAwayThis property is literally on a high traffic road! You can’t open your screened door or windows because the noise is so bad! The owners were non responsive when the TV didn’t don’t work and we also couldn’t get the code to the door to work for quite a bit into our stay! Parking is awful and getting back out onto the road was very time consuming! For the almost 400 dollars I paid for two nights it was definitely not worth it!
Commentaires de Gestion de l’hôtel
11 nov. 2024 par VrboOwner, Gestion de l’hôtel
Kristi, thank you for being our guest and taking the time to share your feedback. We apologize for the issues you encountered that kept you from enjoying your stay. Our guest emails note that our home is on the corner of a busy intersection and we regret this did not match your expectations. Additionally, we're sorry for the issues you encountered with the lock and the TV and we shared your comments with the team. We hope you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur de Goodyear
Home was as advertised
Publié le 29 sept. 2024 sur HomeAwayDecent little kitchen set up, nice bathroom, and living space. The housekeepers could have swept the piles of spider webs and clumps of leaves at the door stoop, at least before the new guests come to check in, that would have made a much nicer entry. I did not like communicating with Vacasa, the property management company though. So unfortunately I will not be staying here again or at any other of their managed properties. This is a very cute home though!!
Commentaires de Gestion de l’hôtel
14 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback regarding your recent stay. We’re glad to hear that you enjoyed the kitchen setup, bathroom, and living space of the home. However, we sincerely apologize for the cleanliness issues you encountered, particularly with the spider webs and leaves at the door stoop. We appreciate you bringing this to our attention, and we will ensure that our housekeeping team addresses these concerns to improve the experience for future guests. We are also sorry to hear that your communication with Vacasa did not meet your expectations. Your feedback is valuable to us, and we will use it to enhance our service. We hope you might reconsider staying with us in the future, as we strive to provide a better experience for all our guests. Thank you again for your comments, and we wish you all the best in your future travels.
par un voyageur
Get away
Publié le 3 sept. 2024 sur HomeAwayClean comfortable unit. Lots of street noise. Host was not helpful in resolving our issue.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par VrboOwner, Gestion de l’hôtel
Jennifer, thank you for taking the time to share your valuable feedback. We are glad to hear that you liked the cleanliness of our home. We apologize for any noise disruptions you encountered during your stay. Please know we strive to provide every guest with a relaxing stay and while surrounding noise is often out of our control, we always make an effort to remedy noise complaints when notified. Again, we apologize for the impact this had on your visit, and we appreciate this feedback as a means to continually improve. We hope to host you again soon.
par un voyageur
Don’t stay here!
Publié le 22 juill. 2024 sur HomeAwayThere was no parking the first day because the person staying in the main house used the spot for the house I stayed in. So, I wasn’t able to stay at the house the first night and had to get a last minute hotel for 225 dollars. The service told me to tow it after the people did not answer the door or their phone. I don’t have that authority. Bad experience and management never responded to my complaint on Monday!
Commentaires de Gestion de l’hôtel
8 août 2024 par VrboOwner, Gestion de l’hôtel
Jeffrey, thank you for your review, we sincerely apologize for the issues you experienced during your time with us.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We hope to have the opportunity to better impress you in the future!
par un voyageur
Roomy studio
Publié le 14 juin 2024 sur HomeAwayPrivate comfortable apartment but constant traffic noise can be quite bothersome. Needs more attention on cleaning and pest control needs to come more often. Spiders in bathroom
par un voyageur
Cute studio
Publié le 29 déc. 2023 sur HomeAwayReally enjoyed staying at this property. Contactless check in/management a bit tricky but it worked.
par un voyageur
Great Location
Publié le 15 déc. 2023 sur HomeAwayAlthough this is a great location, it’s very basic and clean, but it gets a bit noisy during the day because it’s on a major street and the house is very close to the street. Quiets down at night though. It is close to most everything in town. Overall it’s a good value. It would’ve been nice to have some furniture such as a couch.
par un voyageur
Cute place
Publié le 18 juin 2023 sur HomeAwayOverall a cute little studio to stay in. Bed was comfortable but any little move you make is so noisy. Had an issue with the toilet and they sent someone right away to fix it so that was good. Would probably not stay here again just from extra noisy bed frame since im a light sleeper..
Commentaires de Gestion de l’hôtel
21 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Kailey, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!
par un voyageur de Houston, TX
Perfect location
Publié le 3 juin 2022 sur HomeAwayThe property description was accurate about it being tricky pulling into the street from parking, but otherwise a great place to stay. Can't beat the location!
