Note fondée sur 641 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,6 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 14 mars 2024 sur Expedia
Hotel relativement bien situé près du historic downtown. Attention, la localisation sur Google Map ne vous amène pas à la bonne place. L'établissement est propre, la salle de bain est entierement rénovée mais notre matelas était en fin de vie et bon pour la poubelle. Les oreillers aussi étaient de mauvaises qualité. Nous avons été dérangé par la musique très forte du voisin et heureusement, le préposé à l'accueil a fait en sorte que le problème se règle rapidement sans hésiter. Pour ce qui est du choix au petit-déjeuner, c'est nettement en bas de tout ce que j'ai vu ailleurs (seulement pain, bagel, yogourt et quelques fruits).
Commentaires de Gestion de l’hôtel
15 mars 2024 par Anna, Gestion de l’hôtel
Bonjour Frédéric,Merci d'avoir pris le temps de partager vos commentaires avec nous ici au Days Inn by Wyndham Flagstaff I-40. Nous apprécions que vous ayez porté cela à notre attention et nous nous excusons pour le séjour insatisfaisant en ce qui concerne les lits, les voisins bruyants et le manque de produits pour le petit-déjeuner. Chez Days Inn by Wyndham, notre objectif est de fournir une expérience confortable et pratique à tous nos clients. Nous prévoyons d'améliorer notre petit-déjeuner continental dès que possible et de nouveaux meubles sont en route. Nous espérons restaurer votre confiance en nous et vous accueillir à nouveau lorsque vos voyages vous amèneront à Flagstaff. N'hésitez pas à appeler nos agents de la réception et ils vous aideront à personnaliser une réservation pour répondre à vos besoins et attentes. D’ici là, nous vous souhaitons un bon voyage et une merveilleuse semaine à venir.
5 sur 5
par un voyageur

Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Mary, Gestion de l’hôtel
Hello Nicole, Thank you so much for your perfect 10/10 rating! We're thrilled to hear you had an exceptional stay with us at Days Inn by Wyndham Flagstaff I-40. Providing great service and a comfortable experience is always our top priority, and it means the world to us to know we hit the mark during your visit. If there's anything specific that stood out or ways we can make future stays even better, we'd love to hear your thoughts. We look forward to welcoming you back whenever your travels bring you to Flagstaff!
3 sur 5
par un voyageur

Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par SAI, Gestion de l’hôtel
Dear Darrell,Thank you for taking the time to share your thoughts about your recent stay at Days Inn by Wyndham Flagstaff I-40. We truly value guest feedback, as it helps us grow and improve the experience we offer.While we’re glad certain aspects of your stay met expectations, we’re sorry to hear that we didn’t fully deliver the level of comfort and satisfaction you were hoping for. If there were any specific areas where we could improve, we’d love to hear more details so we can address them directly.We hope you’ll give us another chance in the future to provide you with a more enjoyable experience as we continue refining our service and amenities.
5 sur 5
par un voyageur de Edison

Publié le 12 oct. 2024 sur Expedia
Very roomy room, newly renovated. Very clean! Very easy checkin.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par SAI, Gestion de l’hôtel
Dear Denise,Thank you for sharing such a glowing review of your recent stay with us at Days Inn by Wyndham Flagstaff I-40! We are truly delighted that your experience was so positive. It’s wonderful to know you enjoyed the spaciousness of your newly renovated room and found it impeccably clean — two key elements we prioritize to ensure our guests have a comfortable and refreshing stay.We are equally pleased to hear that your check-in process was seamless. Our team strives to create a smooth and welcoming experience from the moment our guests arrive, and your feedback affirms those efforts.At Days Inn, we are committed to delivering excellence through continuous improvements, and your kind words motivate us to keep refining every aspect of our service. Should your travels bring you back to Flagstaff, it would be our honor to welcome you once again and ensure another exceptional stay.Thank you again for your thoughtful review. Safe travels, and we look forward to hosting you in the future!
3 sur 5
par un voyageur

Publié le 10 oct. 2024 sur Expedia
It said newly decorated rooms. It didn’t mention that it was still under renovations. Messy
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Anna C., Gestion de l’hôtel
Dear Donna,Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience caused by the ongoing renovations during your stay at Days Inn by Wyndham Flagstaff I-40. While our rooms have indeed been beautifully renovated, we completely understand how frustrating it can be when the surrounding areas, like the lobby, are still a work in progress.We’re eagerly awaiting the arrival of new furniture that will add even more charm and character to our guest rooms, making them feel more complete. We appreciate your patience as we put the finishing touches on these exciting upgrades, and we’re confident that the end result will be worth the wait!Thank you again for your feedback, and we hope to welcome you back in the future to experience our fully refreshed property!
5 sur 5
par un voyageur

Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Mary, Gestion de l’hôtel
Hello Noel, Thank you for your fantastic 10/10 review! We’re thrilled to hear that both our service and rooms exceeded your expectations. Our team takes pride in providing great service, and it’s always rewarding to know our efforts helped make your stay enjoyable. We appreciate your feedback and can’t wait to welcome you back on your next visit!
3 sur 5
par un voyageur

Bad decisions

Publié le 8 oct. 2024 sur Hotels
We took the trip to attend a wedding and decided to book a room to get ready and to stay the night.The hotel was under construction. It smelled horrible in the hallways. The room was decent and didn't smell as bad. After the wedding I became ill (gall bladder issue) so we packed up and drove back down to phoenix so I could go to the hospital that I work at. Didn't even get to stay the night.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Mary, Gestion de l’hôtel
Hello Josue, Thank you for sharing your experience. We're sorry to hear that you weren't able to fully enjoy your stay with us due to the construction and health issue. We understand that the smell in the hallways was unpleasant, and we truly apologize for that inconvenience. We're working hard to minimize the impact of the construction on our guests and will address this concern moving forward. We're also sorry to hear about your health scare. We hope that you're feeling much better now. If you ever find yourself in the area again, we hope you'll consider giving us another chance to provide a more pleasant experience.
5 sur 5
par un voyageur

Publié le 8 oct. 2024 sur Expedia
Property was clean and quiet. They are going through renovations, so in areas it is messy. But the rooms were clean and renovated, which was nice!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Mary, Gestion de l’hôtel
Hello Maureen, Thank you for your 5/5 rating and for taking the time to share your feedback! We’re happy to hear that you enjoyed the clean and renovated rooms during your stay. We sincerely appreciate your understanding of the ongoing renovations, and we’re excited to complete the updates to enhance the overall experience. We look forward to welcoming you back in the future!
4 sur 5
par un voyageur de Escondido

Publié le 8 oct. 2024 sur Expedia
need improvement inside the room
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Anna C., Gestion de l’hôtel
Dear David,Thank you so much for taking the time to share your feedback and for giving us a 4/5 rating! We’re thrilled to hear that you enjoyed your stay overall, and we truly appreciate your thoughtful comments about areas needing improvement inside the room.I wanted to let you know that we are in the midst of exciting renovations! We’re eagerly awaiting the arrival of new furniture that will add a fresh touch of comfort and style to our guest rooms. Additionally, our front desk lobby is also being revamped to create an even more welcoming and enjoyable experience for all of our guests.Thank you again for your valuable feedback and patience during this transformative time. We can’t wait to welcome you back soon so you can enjoy the new upgrades firsthand!Warm regards,Anastasia C.Days Inn by Wyndham Flagstaff I-40
5 sur 5
par un voyageur

Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Anna C., Gestion de l’hôtel
Dear Marianne,Wow! Thank you so much for your fantastic 10/10 rating! We are absolutely delighted to know that your stay at Days Inn by Wyndham Flagstaff I-40 was nothing short of excellent. Even though you didn’t leave detailed feedback, your perfect score speaks volumes, and we couldn’t be happier to know that we met your expectations!It’s our passion to create memorable stays for our guests, and we’re overjoyed that we made your visit a great one. Should you have any suggestions or preferences for your next stay, we’d love to hear from you! We’re always looking for ways to make each visit even more special.Thank you once again for choosing us, and we can’t wait to welcome you back for another fantastic stay in the future!Warm regards,Anastasia C.Days Inn by Wyndham Flagstaff I-40