Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for your positive review! We’re glad to hear you had a great experience with us. If you have any feedback or need anything during your next stay, please feel free to reach out.Looking forward to welcoming you back!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for your positive review! We’re glad to hear you had a great experience with us. If you have any feedback or need anything during your next stay, please feel free to reach out.Looking forward to welcoming you back!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Stinks the pool was not open while we were there. Otherwise the stay was perfect. I did not catch her name, but one of the ladies that was in charge of breakfast was so nice and brought my kids out fresh potatoes in bowls after we discovered there weren’t anymore. 10/10 experience and I would love to visit again!
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed your stay overall and found our service to be top-notch.I’m sorry that the pool was not available during your visit, it is especially bad timing to have the pool not available during the summer. We understand how disappointing that can be and appreciate your understanding while we service our pool.The lady that you are describing is Mrs. Pat! She is an awesome person, and I am happy she made such a positive impression on you and your family. I’ll be sure to share your kind words with her; she’ll be thrilled to hear your appreciation.Thank you for the 10/10 rating! We look forward to welcoming you back for another great stay in the future.Best regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Disappointed the pool was out of service and we booked this reservation for the pool.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for your feedback. I understand how frustrating it can be when a pool is out of service, especially during the summer months when it’s a key feature of your stay. I apologize for any inconvenience this caused.While the pool closure was noted on our website, I understand that it may not have been communicated as effectively through Expedia. I will make sure to follow up with them to improve the visibility of this information for future guests.Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better experience on your next visit.Best regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Very friendly staff. Rooms very clean.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for your wonderful feedback! We’re thrilled to hear that our team made such a positive impression with their friendliness and that you found our rooms to be exceptionally clean.Your kind words are truly appreciated, and we’ll be sure to share them with our staff. We’re committed to providing a welcoming and comfortable experience, and it’s great to know we succeeded in doing so during your stay.We look forward to having the pleasure of hosting you again soon!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for your feedback! We’re delighted to hear that you found our staff friendly and our rooms clean. Your kind words are greatly appreciated and will be shared with our team.We look forward to welcoming you back for another great stay!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for your positive review! We’re glad to hear you had a great experience with us. If you have any feedback or need anything during your next stay, please feel free to reach out.Looking forward to welcoming you back!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for your positive review! We’re glad to hear you had a great experience with us. If you have any feedback or need anything during your next stay, please feel free to reach out.Looking forward to welcoming you back!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for your positive review! We’re glad to hear you had a great experience with us. If you have any feedback or need anything during your next stay, please feel free to reach out.Looking forward to welcoming you back!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Dawson Winchester, Gestion de l’hôtel
Thank you for your positive review! We’re glad to hear you had a great experience with us. If you have any feedback or need anything during your next stay, please feel free to reach out.Looking forward to welcoming you back!Warm regards,Dawson WinchesterAssistant General ManagerHampton Inn & Suites, Fletcher NC
