Note fondée sur 541 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Vaut mieux éviter
Publié le 2 juin 2019 sur HotelsTrop cher pour ce que c’est. Chambre non fumeurs avec odeur de tabac !
par un voyageur
Publié le 13 août 2024 sur Expedia
I had to switch rooms 3x. The first room was in the corner in back of building with it looked like crackhead back there I felt unsafe and didn’t go in room, proceeded to another room which was dirty, the bed wasn’t made it was trash on floor, I
Then proceeded to another room which at that time I was over it and tired to get comfortable. I just could not. Remind you I had got off work early that morning like 7am and was an early check in I packed my stuff at 11am and left bc I just didn’t feel comfortable with the place being nasty.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Property definitely showed its age. Room was not as clean as I would have expected. The breakfast provided was a bagged to-go breakfast of granola bars, Capri Sun and fruit cup.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par K, Gestion de l’hôtel
Dear Mr.Jimmy,Thank you for taking the time to share your feedback. I’m sorry to hear that your recent stay did not meet your expectations. We strive to provide a clean and comfortable environment for all our guests, and I apologize that we fell short in this instance.Your comments about the breakfast are also noted. We are currently reviewing our breakfast options to ensure we offer a variety of choices that meet our guests’ needs and preferences.Thank you for bringing these issues to our attention. We appreciate your feedback as it helps us improve our services. If you have any further concerns or if there’s anything we can do to make things right, please feel free to contact us directly.Best regards,ChrisManagerSuper 8 Fletcher
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par K, Gestion de l’hôtel
Dear Mr. Kevin,Thank you for taking the time to share your feedback. I’m sorry to hear that your stay did not meet your expectations. We value all feedback as it helps us improve our services and address any issues.Could you please provide more details about your experience so we can better understand where we fell short? We are committed to making improvements and ensuring a more satisfying stay for all our guests.We hope you’ll consider staying with us again and give us another opportunity to provide you with a better experience.Best regards,ChrisManagerSuper 8 Fletcher
par un voyageur
Publié le 20 juill. 2024 sur Expedia
It was fine, what you would expect. It was quiet and no one bothered me. I would stay here again.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par K, Gestion de l’hôtel
Dear Jesse,Thank you for your review and for the 5-star rating! We’re pleased to hear that you found your stay to be quiet and relaxing, and that you felt well taken care of.It’s great to know that you would stay with us again. We look forward to welcoming you back and hope to make your next visit even more enjoyable. If you have any specific requests or suggestions for improvement, please don’t hesitate to let us know.Best regards,ChrisManagerSuper 8 Fletcher
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par K, Gestion de l’hôtel
Dear Mr. John,Thank you for taking the time to rate your stay with us. I’m sorry to hear that your experience didn’t fully meet your expectations. We aim to provide a high-quality stay for all our guests, and I regret that we fell short in your case.If you have any specific feedback or details about what could have been improved, we would greatly appreciate hearing from you. Your input is valuable as we work to enhance our services.We hope you’ll consider giving us another chance in the future to provide a better experience.Best regards,ChrisManagerSuper 8 Fletcher
par un voyageur de College Park
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par K, Gestion de l’hôtel
Dear Ernest,Thank you for taking the time to share your feedback and for the 4-star review. I’m glad to hear that you had a positive experience at our Super 8 Fletcher. We always strive to provide the best service possible, and it’s great to know that we met your expectations.If there’s anything specific that kept us from a 5-star rating, please feel free to let us know. Your insights are invaluable as we continually work to improve our guest experience.We hope to have the pleasure of welcoming you back in the future!Best regards,ChrisManagerSuper 8 Fletcher
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par K, Gestion de l’hôtel
Dear Mr. Smit,Thank you so much for your 5-star rating! We’re thrilled to hear that you had a great stay with us. Your support means a lot to us and motivates our team to continue providing excellent service.If you have any specific feedback or suggestions, we’d love to hear them. We’re always looking for ways to enhance our guests’ experience. We look forward to welcoming you back soon!Best regards,ChrisManagerSuper 8 Fletcher
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Las camas estaban tenían pelo de perro, la bañera estaba sucia al igaul que el piso del baño.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par K, Gestion de l’hôtel
Estimada Karen Belis,Gracias por tomarse el tiempo de compartir sus comentarios. Lamentamos profundamente escuchar acerca de los problemas de limpieza que encontró en su habitación. Esto no es el estándar que buscamos mantener y le pedimos disculpas por los inconvenientes y el malestar que esto pudo haber causado.Nos tomamos muy en serio la limpieza y estamos abordando sus preocupaciones con nuestro equipo de limpieza para asegurarnos de que estos problemas se resuelvan de inmediato. Su feedback es muy valioso para ayudarnos a mejorar nuestro servicio.Si tiene algún otro comentario o si hay alguna forma en que podamos compensarla, no dude en ponerse en contacto con nosotros directamente. Esperamos tener la oportunidad de brindarle una mejor experiencia en el futuro.Atentamente,ChrisGerenteSuper 8 Fletcher
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par K, Gestion de l’hôtel
Dear Mr. Reinaldo,Thank you so much for the 5-star rating! We’re thrilled to hear that you had a great experience with us.If you have any specific feedback or suggestions on how we could make your next stay even better, please don’t hesitate to let us know. Your satisfaction is our priority, and we’re always looking for ways to improve.We look forward to welcoming you back soon!Best regards,ChrisManagerSuper 8 Fletcher
