Note fondée sur 366 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Hilton Mauritius Resort & Spa Team, Gestion de l’hôtel
Dear JEAN MARIE et NOELLE,Good morning and thank you for taking the time to give us a rating after your recent visit. We are delighted to see that we met all your expectations, and we look forward to being able to welcome you back again in the future.Kindest Regards
par un voyageur
Publié le 9 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Hilton Mauritius Resort & Spa Team, Gestion de l’hôtel
Dear PierreGood morning and thank you for taking the time to share your feedback with us after your recent visit. We are pleased that you enjoyed your stay with us, and we hope to be able to welcome you back again int he not too distant future.Yours sincerely
par un voyageur
Publié le 6 mars 2023 sur Expedia
par un voyageur
Publié le 24 févr. 2023 sur Expedia
Cet hôtel a trouvé l'équilibre parfait entre prestation de standing et ambiance détendue. Tous les membres du personnel font preuve d'une réelle gentillesse, la restauration est de qualité et les chambres sont confortables.
par un voyageur de LYON
Publié le 16 août 2022 sur Expedia
Position plage, services
Commentaires de Gestion de l’hôtel
16 août 2022 par Hilton Mauritius Resort & Spa Team, Gestion de l’hôtel
Dear Alexandre,
Good morning and thank you for taking the time to share your feedback with us after your recent stay. We are pleased to see that we met most of your expectations and we look forward to welcoming you back again in the not too distant future. Stay safe.
Kindest Regards
par un voyageur
Publié le 1 août 2022 sur Expedia
L'hôtel est magnifique.
Le service impeccable et les couchers de soleil extraordinaires !
Commentaires de Gestion de l’hôtel
1 août 2022 par Hilton Mauritius Resort & Spa Team, Gestion de l’hôtel
Dear Elisabeth
Good morning and thank you for taking the time to share your feedback with us after your recent stay. We are delighted to see that we exceeded all your expectations and we hope that we are going to be able to welcome you back again in the not too distant future. Stay safe.
Kindest Regards
par un voyageur
Publié le 28 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2022 par Hilton Mauritius Resort & Spa Team, Gestion de l’hôtel
Dear Thomas,
Good morning and thank you for taking the time to share your feedback with us after your recent stay. We are delighted to see that we exceeded all your expectations and we look forward to being able to welcome you back again in the not too distant future. Stay safe.
Kindest Regards
par un voyageur
Publié le 27 nov. 2021 sur Hotels
Bon séjour mais quelques points négatifs :
• un cafard dans la chambre
• utilisation de bouteilles plastiques pour les chambres
• peu de transats disponibles
par un voyageur
Hôtel à rénover
Publié le 7 déc. 2019 sur HotelsHôtel vieillissant, il mériterait d’opérer une restauration des chambres. La plage est très belle
Commentaires de Gestion de l’hôtel
10 déc. 2019 par Hilton Mauritius Resort & Spa Team, Gestion de l’hôtel
Dear Jean-Philippe,
Thank you very much for taking the time to share your experience following your recent stay in our resort.
We have taken good note of your constructive remarks as it is through the feedback of our guests that we are able to understand better the customer’s experience and will certainly help us to improve and further maintain our service standard.
Thank you again for sharing your feelings with us, we look forward to welcoming you again in the near future.
Yours faithfully,
par un voyageur
Amazing stay
Publié le 16 oct. 2019 sur HotelsVery beautiful, spacious and comfortable resort. The buffet was really great for all meals and we enjoyed the live music played during the evenings. The hotel offered a very good wifi connection, which is often hard to find in other hotels.
We also liked that the staff was helpful: we were initially given a room connected to another, which was very noisy; we could change the room quickly and get a much quieter one.
If you like diving, the dive center located in a nearby hotel will pick you up at the Hilton.
One small inconvenient: we found the price of the meals/drinks a bit high. But appreciated the quality, so it was ok for us.
Commentaires de Gestion de l’hôtel
22 oct. 2019 par Hilton Mauritius Team, Gestion de l’hôtel
Dear Claire,
We thank you very much for taking the time to reply to the Hilton e-survey and to let us know about your feelings following your stay in our property.
We are very delighted that we lived up to your expectations and hope that we will be able to continue providing you with memorable service.
However, in regards with the pricing, we would like to reassure you that our prices are comparable to other five-star resorts on the island. Nevertheless, your comments has been shared with our Executive team for consideration.
Thank you again for sharing your feelings with us, we hope to have the opportunity to welcoming you back at the Hilton Mauritius Resort & Spa.
Yours faithfully,
