Avis Lariad BnB

Cher Jean-Marie, Merci pour votre confiance et vos bons commentaires. Au plaisir de vous accueillir à nouveau. Sincères amitiés, Sandrine

Bonjour Sébastien, Heureux de lire que vous avez apprécié votre séjour. Merci de prendre le temps de partager votre experience chez nous. Ce fut de notre part un Plaisir de vous accueillir et vous avoir parmis nous pendant vos vacances. Au Plaisir de vous acceuillir de nous lors de votre prochaine visite à Maurice

Dear Kavita, Thank you for your comments and choosing Lariad BnB for the second time. We apologise for the pool which was under maintenance the days you stayed in our hotel. The problem has been solved and we now have a fully functional exterior pool. You may have, however, used the interior pool instead. When you previously came in our hotel, you booked with your daughters and your baby a Family room, which is big enough for a baby bed and you were fully satisfied. Your recent booking was for a standard room which is cheaper and smaller than the other room categories. My colleague told you that it would not be possible to put a crib in the room because it was too small. However you booked the room without declaring your baby. Furthermore, ALL the beds are standard beds and according to your last stay your were satisfied with it. The room description are given for all rooms and it is on the guests' responsibility to read and see if the commodities available in the room are at their taste. The fact that you booked prove that you accepted them. There was a common fridge and common kitchen available for your room. According to the AC issue, our staff, myself, on the same day intervene and gave you another room. But, please note that after verification the next morning, we noticed that you changed the remote mode and that was the reason the Air con was not working correctly. The breakfast did not change since you last came in November, we were surprised to read you comment about how terrible it was. During your last stay you were satisfied about everything. Our staff is always well noted and very helpful. May it be at the reception, the breakfast or housekeeping. Always willing to help and the proof is that when you called the emergency contact, I came in the following minutes for support. We grow with every comments and feedback from our guests and take good note of it. We hope that you find the hotel that will meet all your expectations. Thank you for your time. Regards

Dear Nivedna, It was a pleasure having you in our BnB. Thank you for sharing your experience in our hotel. All the staff thanks you for your kindness. Very happy to hear that you enjoyed our services. We take note of your comments regarding the room and lingering odor. We are looking for suitable solutions to remedy the problem. We hope to have the opportunity to welcome you back in a near future. Kind regards, Sandrine