Ratings based on 711 Guest Reviews
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3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 21, 2024 on Hotels
Great spot, well worth a visit
by A traveller
Posted Mar. 1, 2024 on Wotif
Very helpful staff ,friendly....the dinner and breakfast extremely tasty, best to share too big for 70 year olds.....but excellent looking forward to breaky tomorrow....yes We would recommend..thNkyou Rory and Jackie
by A traveller
Posted Feb. 27, 2024 on Expedia
clean and comfortable rooms inside NP
great to have a pool in hot weather
resort restaurant served excellent breakfast and dinner
by A traveller
Posted Feb. 6, 2024 on Expedia
Had a very good stay but it’s worth noting that in February not all trips etc will be running so if there’s something special you want to do check before you book. The restaurant serves good meals but they are on the large size
by A traveller
Posted Feb. 5, 2024 on Hotels
by A traveller
Posted Jan. 23, 2024 on Wotif
Third time we have stayed here. Standards are slipping. Ate in restaurant three times. Each time meat and bread was tough and burned to a crisp- charred and black hamburger patties, black/burned hamburger rolls and toast, burned parmi- our kids refused to eat them. Chef obviously doesnt care anymore.
Accomodation suite has a kitchenette but no washing up liquid, wash cloth/scourer or teatowels are supplied - are we supposed to bring our own now?
Smoking area is located between the pool and the restaurant/bar. So you're constantly breathing in cigarette smoke while in the pool, and you have to wade through cigarette smoke when going to the bar or restaurant to get a drink or snack. From about 4pm onwards resort staff sit in the smoking area and drink and chain smoke for hours. Its unbearable and made the pool unusable. Unhealthy and not good enough in 2024.
We won't be back.
Comment from Hotel Management
Jan. 23, 2024 by Olivia Rabone - Operations Manager, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your loyalty as a returning guest, and we are truly sorry to hear about the issues you encountered during your stay. Your comments have been taken very seriously, and I want to assure you that we are committed to addressing each concern promptly.Your feedback is invaluable to us, and we genuinely hope that you will reconsider staying with us in the future. We are committed to making the necessary improvements to regain your trust and provide you with a more enjoyable experience.
by A traveller
Posted Jan. 2, 2024 on Expedia
by A traveller
Posted Dec. 28, 2023 on Wotif
by A traveller
Posted Dec. 26, 2023 on Expedia
by A traveller
Posted Nov. 12, 2023 on Expedia
Breakfast buffet is from 7:00am to 9:30am. We got there at 8:30am and many food options were already running out.